Marketing Communications Specialist

Company
Federal Reserve Bank of Chicago
Develops and executes comprehensive strategic marketing communications programs for Federal Reserve Financial Services. Leads efforts with a digital-first, data-driven approach and strong project management skills. Strong team player who builds positive relationships with internal stakeholders.
We are seeking an individual to manage marketing communication programs in support of high-profile FRFS business lines, interfacing with subject matter experts and developing and executing internal and external messaging. This individual will also lead and coordinate ongoing activities related to crisis communications.
The level of work required is considered intermediate and staff must be able to work under minimal supervision. This position does not have direct reports.
Your Responsibilites

• Develops and executes content marketing strategies on all channels (owned, shared, paid, earned) in support of marketing communications plans that leverage data-driven approach that continuously optimizes campaign effectiveness
• Ensures appropriate crisis communications messages are customer focused and supports steady-state processes to ensure timely, effective deployment of messages
• Supports efforts to identify industry trends in digital marketing and payments topics and determines impact on content marketing program
• Partners with market research, analytics, customer support and sales to align on customer needs and customer experience
• Builds communication project plans, coordinates content reviews and approvals, proactively manages the process to meet deadlines
• Plans and executes customer engagements via emails, webinars and events (logistics and materials)
• Develops project status reports/campaign reports related to marketing campaigns
• Builds positive relationships with internal stakeholders

Your Background

• Bachelor's degree in Marketing, Communications, Public Relations, Advertising, related field or equivalent experience
• 3 or more years of relevant work experience
• Intermediate knowledge of digital content strategy, corporate communications, B2B marketing principles and practices
• Strong writing and editing skills with an ability to synthesize complex topics and information
• Excellent presentation and oral communication skills
• Ability to manage multiple projects in a highly complex, fast-paced agile environment, geographically diverse, and matrixed organization
• Demonstrates aptitude to leverage relevant technology and software applications
• Excellent attention to detail
• Independent thinking, objective analysis, and decision-making abilities

OTHER/ADDITIONAL REQUIREMENTS

• Ability and willingness to provide occasional afterhours/weekend communication support
• Must be willing to travel up to 5% of time
• All Federal Reserve Bank of Chicago employees must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an accommodation based on medical condition or sincerely held religious belief.
• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary

Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Sales/Marketing
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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