Marketing Coordinator

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story - https://youtu.be/a6CvsUKYN8g

About the Job

We're changing the way people think about customer care, and we need your help! We're looking for an innovative and creative Marketing Coordinator to join our team.

The Marketing Coordinator will work with the Growth Team Strategy and Sales Operations Team, and is responsible for the timely execution of compelling sales material for proposals. This role works internally with many departments and requires relationship management to build a network of internal experts to support proposal development. This role also manages the knowledge base for the wider proposal team and will be supporting the implementation of new technologies to improve efficiencies. At its core, the Marketing Coordinator will be able to build responses to Requests for Proposal (RFPs), keep an up-to-date database, and implement new technologies to scale operational workflows for future proposal development.

As Marketing Coordinator, You Will

• Assess and understand client needs by reviewing all available documentation
• Lead internal discovery sessions to establish goals and timelines for each project
• Build custom applications of sales material including Overviews, Proposals, and Presentations
• Build a network of internal experts to support research and response development
• Collaborate with Marketing and Design teams for branded and creative materials
• Manage a knowledge database of information, ensuring timely updates
• Implement and lead onboarding of new technologies to improve operational workflows

Requirements

As Marketing Coordinator, You Have

• A post-secondary diploma or degree
• 1-2 years of experience in writing, marketing and/or project management
• Internet savvy skills with strong working knowledge of and experience with standard office equipment and software such as Microsoft Office +/or GSuite (Google For Work)
• Excellent written/research, proofreading, grammar and critical analysis skills
• The ability to work both independently and within a team environment
• The ability to operate in a fast-paced work environment and switch gears quickly between projects and deadlines
• Excellent attention to detail with the ability to organize, coordinate and track projects
• Above-average time management skills with the ability to follow-up on multiple tasks/details with accuracy and timeliness
• Layout, creativity and "lite" design skills (considered an asset) - please consider your resume as a sample of your work (additional external portfolios to demonstrate skill is also a big plus!)
• Strong problem solving and decision making skills

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

24-7 Intouch is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. 24-7 Intouch will comply with all local fair chance ordinances."

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. 24-7 Intouch also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

U.S Department of Labor Posters

Benefits

Benefits of Working as a Marketing Coordinator

• Competitive salary ranges from $40,000 - $45,000 (dependent on experience, certifications, and portfolio)
• Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
• Amazing career growth opportunities

Please note that any such advancement or growth opportunity within the company does not constitute the filling of a vacancy or open position and instead constitutes an opportunity to advance into a more senior role based on time in service and exceeding company expectations.