Marketing Director - Service & Repair

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Marketing Director - Service & Repair in United States.

We are seeking a strategic and growth-oriented marketing leader to drive global marketing initiatives for service and repair offerings. This role oversees a cross-functional marketing function, partnering with business units, sales, service operations, and finance to ensure strategies align with commercial objectives. You will lead a team of regional marketers, define go-to-market approaches, optimize pricing, and enhance the positioning of service offerings. By leveraging customer insights and data-driven strategies, you will shape transformational growth, strengthen brand consistency, and support field teams in delivering superior customer experiences. This position offers a high-impact, collaborative environment where innovative thinking and execution excellence directly contribute to business and customer success.

• Lead the global Service & Repair marketing function, setting strategy and priorities for growth, go-to-market execution, sales enablement, and brand positioning.
• Manage and develop a team of regional marketers, ensuring strong local execution while maintaining global alignment and consistency.
• Partner across the organization, including business units, sales, service operations, finance, and enterprise teams, to align service strategies with commercial objectives.
• Translate customer insights into compelling value propositions and go-to-market tools that enable field teams to effectively sell and scale service offerings.
• Drive transformational growth by evolving service commercialization, identifying new opportunities, and enhancing customer value.
• Ensure marketing rigor through performance measurement, pipeline visibility, and compliance with regulatory and quality standards.
• Serve as a steward of the global Service & Repair brand, leading harmonization, launches, and brand messaging initiatives.

Requirements:

• Bachelor’s degree with 10+ years of progressive experience in marketing, commercialization, or business leadership, preferably in medical devices, healthcare services, or other regulated industries; Advanced degree with 8+ years of relevant experience also acceptable.
• Minimum 7 years of managerial experience leading teams and executing marketing strategies in a global or matrixed environment.
• Proven success launching and scaling service-based or recurring-revenue offerings.
• Strong financial acumen, including pricing, margin, and lifetime value considerations.
• Experience influencing stakeholders and partnering effectively with multiple business units.
• Customer-centric mindset, with deep understanding of clinical, operational, and healthcare workflows.
• Data-driven decision-making skills with experience using analytics to guide strategy.
• Exceptional communication, executive storytelling, and change leadership abilities.
• Experience with marketing aftermarket services, service contracts, or operational solutions preferred.
• Knowledge of healthcare economics, hospital operations, and value-based care is a plus.

Benefits:

• Competitive base salary ranging from $192,000 to $288,000 per year.
• Eligibility for short-term and long-term incentive plans.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan including 401(k) with employer contribution and match.
• Paid time off, holidays, and flexible work arrangements.
• Tuition assistance and professional development opportunities.
• Life and disability insurance, employee assistance programs, and well-being resources.
• Opportunity to impact patient safety and continuity of care while leading transformational service growth.