Marketing Manager

Position Title: Marketing Manager

Reports To: Director of Marketing

Department: Marketing

FLSA Status: Exempt

Purpose: Under the guidance of the Director of Marketing, the Marketing Manager will develop and implement strategic marketing plans to support existing and planned business activities for various lines of business for the bank and affiliates to achieve their annual goals. This position will help support the growth of the Five Star Bank brand by ensuring it permeates all external marketing and communications.

Supervisory Responsibilities:

Degree of Supervision Received: Minimal

• Supervision Received (title): Director of Marketing

Degree of Supervision Given: None

• Supervision Given to (Titles): None

Essential Functions:

1. Work collaboratively with internal partners (lines of business heads, product managers, compliance, etc.) to roll out integrated marketing campaigns - including the development of digital and traditional tactics and all promotional materials with contracted advertising agency. As well as ensure all tracking (online and traditional) is put into place so campaigns can be measured.
2. Plan and coordinate media initiatives with contracted advertising agency to support marketing campaigns they are leading.
3. Assist in post analysis of marketing campaigns, documenting lessons learned and ROMI.
4. Plan and manage email marketing programs for the bank and affiliates with contracted advertising agency.
5. Manage website updates through content management system and continually ensure that the website complies with Americans with Disabilities Act (ADA) requirements. Maintain locations for branches/ATMs within the branch locator system, as well as manage forms access / notifications within third party portal.
6. Collaborate with internal team (respective Product Manager or Line of Business head) and contracted advertising agency/third party vendor to create landing pages and optimize user experience for marketing campaigns.
7. Keep the Company current on the latest traditional and digital marketing trends and evaluate emerging technologies.
8. Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
9. This job description is not exhaustive. The Marketing Manager may be required to perform other duties as assigned.

Job Related Qualifications - Education and Prior Experience:

Required:

• Education: Bachelor's Degree in Marketing, Communications or related field
• Prior Experience: 5+ years in Marketing experience, including digital marketing, working with content management systems and website administration
• Licenses or Accreditation: N/A

-OR-

Required:

• Education: Associate Degree in Marketing, Communications or related field
• Prior Experience: 10+ years of Marketing experience, including digital marketing, working with content management systems and website administration
• Licenses or Accreditation: N/A

Preferred:

• Education: Bachelor's Degree in Marketing, Communications or related field
• Prior Experience: 10+ years of Marketing experience, including digital marketing, working with content management systems and website administration in a Financial industries environment
• Licenses or Accreditation: N/A

Competencies:

1. Excellent written and verbal communications skills
2. Excellent organizational skills with ability to manage multiple priorities and meet established deadlines
3. High attention to detail and the ability to work on a number of campaigns simultaneously
4. Analytical ability to interpret data and present it in a meaningful and easily understood form
5. Proficient in Microsoft Office with ability to learn and utilize new and existing banking software applications
6. Working knowledge of Photoshop, In-design and other media editing software
7. Familiarity with web design and website administration, as well as a solid understanding of search engine algorithms and ranking methods
8. Solid knowledge of website analytics tools (i.e. Google Analytics)
9. Working knowledge of marketing automation platforms such as Sales Force Marketing Cloud or Mailchimp
10. Ability to gain extensive knowledge of Bank products and services
11. Ability to work with all levels of staff and share ideas to achieve companywide results

Physical Requirements:

1. Able to regularly sit or stand for prolonged periods of time.
2. Extensive computer usage is required.
3. Ability to be flexible with work schedule and to be available to respond to social media issues that arise outside of regular business hours.