Marketing Operations Data Analyst (Marketo)

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to the Marketing Operations Manager, you will be a key member of the Marketing Operations team, which comprises Commercial Analysts aligned to different go-to-market specialists. You will partner closely with Marketing to manage prospect and customer data and provide support that drives strategic, tactical and commercial objectives in the market.

The Marketing Operations Data Analyst will also be responsible for executing data-driven initiatives to maximise the efficiency of marketing campaigns. They will work closely with operations managers to support them with all aspects of database maintenance and manipulations and marketing campaigns. They help document processes for data flows to ensure steps are repeatable.
This is a full time position supporting the APAC timezone (7am - 4pm PH time, Weekday Day Shifts)

As our Marketing Operations Data Analyst, you'll be responsible for:

• Reviewing closed deals and provisioning new accounts
• Processing quotes for billing and resolving quote related billing enquiries
• Collaborating with Sales to ensure the sales process is understood and followed, as well as identifying & executing on opportunities for improvement with the goal of improving data quality and reducing room for error.
• Where required, providing ad-hoc analytical and operational support as is required by the Sales Operations team in areas such as;
• Data management
• Data reconciliation and migration
• Data cleansing
• Data analysis
• Workflow management and administration, primarily in Salesforce, as well as associated operational tools & technologies
• If necessary, producing regular and ad-hoc reports & dashboards using tools such as SQL (producing scripts to extract and transform data), Tableau and Google Sheets.
• Producing regular and ad-hoc reports & dashboards in Salesforce as required
• Participating in strategic and tactical projects as required

What you'll bring:

• A minimum of 2 years professional experience working as a data analyst, data administrator, BI/reporting analyst or similar
• Strong experience working in Marketo operations, including Salesforce campaign managementExperience working in a fast-paced environment, with the ability to quickly pivot to respond to changes with the business and market
• Prior experience working with sales teams, or other commercial business functions, e.g. marketing, highly regarded, as is experience working within an operational business unit.
• Experience working to a monthly sales cycle highly regarded, as is experience working within an agile business environment (scrum preferred)
• Mastery in Google Sheets or Excel (formulas, pivot tables and charts, data transformation and cleansing, etc.)
• Strong proficiency in SQL very highly regarded, as is professional experience using BI tools to produce reporting outputs (Tableau preferred)
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy;
• Demonstrated ability to think critically and creatively in order to find solutions to complex problems
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: 

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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