Marketing Operations Management Specialist

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
The Demand Operations team specializes in managing systems and data that support our Sales Development organization. This role plays a key role where we will be analyzing Leads that our automated tools aren't able to convert into contacts. You will be playing an exciting role of a detective to determine if each Lead can be converted to an existing account or if a new account is needed. You will also be helping fulfill other manual task completion requests such as "Past Due Task Closures" and User Profile Audits.
Locations: Pune, India
What You'll Do:

• Monitor global lead routing queue and intervene as needed
• Perform account research to maximize lead conversion and campaign attribution
• Create contacts in target account verticals and personas
• Improve database hygiene
• Build custom Salesforce CRM reporting as needed
• Manage daily tasks within go-to-market tools including: Outreach, Lean Data, 6Sense, etc.

What You'll Need :

• 4+ years of experience working with go-to-market tools for Lead, Contact and Account management
• Degree Requirements: Bachelor's Degree
• Proficiency with English written and verbal communication

Bonus Points:

• Experience in building Salesforce CRM Reports
• Experience with creation of Accounts in Salesforce CRM
• Experience with communication platforms such as Outreach or Sales Loft
• Experience with Drift
• Experience with SQL Query Language

#LI-DP1
#LI-VJ1
#LI-SM1
#LI-HM1
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.