Marketing Operations Manager

The Role

We’re looking for a Marketing Tech & Ops expert to optimize our marketing infrastructure and drive data-driven insights for accelerated growth. You'll own our Marketo instance collaborate across the organization and transform campaign data into actionable strategies that power our revenue engine. This is a chance to leave your mark on a scaling company on a path to profitability/IPO by refining our execution reporting and overall marketing operations efficiency. We believe in building a diverse and inclusive team to support our mission of mental well-being. If this role excites you please apply!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Campaign Execution : Collaborate within the Demand Gen team to build and launch seamless marketing programs across email webinars events videos website chat Pathfactory and paid media

• Own Marketo : Maintain our instance identify improvements and ensure optimal performance to support a robust campaign calendar

• Drive Data-Backed Insights : Monitor analyze and report on marketing campaign effectiveness tying results directly to business objectives

• Optimize Lead Flow : Maintain our attribution model enhance our ABM account scoring/routing and help boost pipeline conversion rates

• Report on Impact : Deliver regular KPI reports and translate marketing data into insights for decision-makers

• Collaborate for Success : Partner with RevOps Sales Partnerships and Analytics to streamline processes identify growth opportunities and complete system integrations

• Creative Problem-Solving Skills: There are many ways to approach a problem and we’ll expect you to choose the one that’s most likely to get a favorable outcome

• Champion Data Integrity : Uphold database quality standards and implement best practices across our MarTech stack

Who You Are

• Marketo & SaaS Expert : 3+ years in enterprise/SaaS marketing with at least 2+ years of hands-on Marketo/Hubspot experience; must have performed as a Marketo system owner within an organization

• Systems Thinker : Salesforce expert comfortable with SFDC integrations and analyzing data across the MarTech stack to define metrics

• Process-Driven Optimizer : Passionate about operational excellence change management and building best-in-class frameworks

• Data Translator : Can analyze campaign results and provide clear strategic and tactical recommendations to drive action

• Adaptable Team Player : Thrive in fast-paced environments manage multiple projects and effectively collaborate remotely; self-starter with the ability to work individually and cross-functionally

• Growth Mindset : Eager to learn adapt and make a tangible impact on our scaling operations

Bonus Points

• Experience inheriting a Marketo instance and successfully enhancing it

• Experience with Looker/Tableau Demandbase Outreach data appending tools (Apollo Zoominfo Clearbit) Pathfactory Qualified or Vidyard

• Startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance

• High Deductible Health Plan with Health Savings Account (HSA) option

• Flexible Spending Account (FSA)

• Access to coaches and therapists through Modern Health's platform

• Generous Time Off

• Company-wide Collective Pause Days

Family Support:

• Parental Leave Policy

• Family Forming Benefit through Carrot

• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k

• Financial Planning Benefit through Origin

But wait there’s more…!

• Annual Wellness Stipend to use on items that promote your overall well being

• New Hire Stipend to help cover work-from-home setup costs

• ModSquad Community: Virtual events like active ERGs holiday themed activities team-building events and more

• Monthly Cell Phone Reimbursement