Marketing Operations Manager

Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Position Summary

The Marketing Operations Manager will be responsible for integration and execution of marketing technology to support marketing and sales distribution teams. This role will help develop and maintain programmatic marketing technology solutions including software configuration, sales enablement, data automation, and email marketing automation. This role will execute against a marketing/technology strategy and interfaces with the marketing and sales teams, information technology, and internal stakeholders to coordinate the integration and execution of marketing technology and email. This role will be an important collaborator and contributor in efforts to expand the use of current marketing automation, email automation, and sales enablement software to create positive outcomes for the business.

Essential Duties

• Partner with internal stakeholders to integrate and execute marketing technology solutions across the tech stack including Pardot, Salesforce, Seismic, website, etc. and deliver marketing outcomes through reliable and sustainable process, systems, and analytics
• Support Pardot email development, automation and send execution as needed
• Interface with and administer sales enablement tool (Seismic) and support automation data feeds into marketing collateral
• Leverage knowledge of marketing strategies and technologies to ensure utilization and quality integration of right technology to support stakeholder goals
• Hold a strong understanding of marketing automation tactics, email best practices, workflow, industry and software innovations, and process improvement
• Manage vendors when necessary (software vendors, etc.) to ensure systems are being utilized effectively to create quality, efficient and best-value service

Required Experience, Skills and Abilities

• Minimum of 3 years of relevant experience leading and integrating marketing technology solutions, supporting marketing automation, email, and marketing workflows.
• Experience in marketing department within financial services industry preferred.
• Digital strategy, lead generation and email execution experience strongly preferred.
• Outstanding project management skills, process development, and strong attention to detail required.
• Ability to interact effectively with a variety of people to reconcile project requirements with stakeholder input and standards is essential.
• Experience with marketing technology systems and software required.
• Strong working knowledge of Pardot and salesforce required. Knowledge of sales enablement software (Seismic preferred), workflow tools, Power Point and Excel required.
• Knowledge of html preferred.
• Experience managing vendor relationships a plus.
• Ability to work both independently and in a team environment essential.

Technology/Software Requirements

• Pardot/Salesforce
• Seismic Sales Enablement Platform (Preferred)
• Microsoft Office Suite (Advanced PowerPoint and Excel)
• Tableau
• Google Analytics
• Word Press
• Robohead - Project Management
• HTML (Preferred)

Required Education and Certifications

• Bachelor's degree required
• Pardot Specialist Certification required
• Html Certification a plus
• Salesforce Admin Certification a plus
• Digital Marketing Certification a plus

Reporting Relationships

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$105,000.00 - $150,000.00

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.

Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.