Marketing Operations Specialist

For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 150 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact. But this team still needs you! This is your opportunity to join the company helping those doing good in the world—do more, reach more, and achieve more. 

Forum One is looking for a Marketing Operations Specialist in its Arlington HQ office. Remote will also be considered. This is a key role within our corporate marketing department, and the ideal candidate will be responsible for managing and executing our digital marketing operations so that they effectively align with our marketing and sales pipeline goals with new prospects and existing clients.

What you'll do:

• Develop, execute, monitor, and optimize email drip campaigns with target audiences
• Operate Forum One’s suite of marketing automation tools and integrations, and ensure that tagging, scoring/grading, lead assignments, and content follow-up runs smoothly
• Lead Forum One’s website conversational marketing strategy
• Track and analyze Forum One’s website analytics in order to provide recommendations on optimization and change

What you bring to the table: 

• 3-5 years of experience in digital marketing operations and analytics
• A deep interest and commitment to the success of the mission-driven sector
• Proven experience working with marketing automation and CRM tools
• Excellent copywriting skills and a keen editorial eye
• A collaborative team mindset that supports our brand and goals

What would be nice:

• Experience in digital advertising (social and search)
• Experience with digital design tools (e.g., Canva, Sketch, Photoshop)
• Salesforce and Pardot specific experience/certifications
• Advanced Google Analytics experience

Why you’ll love it here:

• Competitive Salary & Employee Ownership Plan
• 401(k) match, Commuter benefits & flexible spending accounts  
• 15 Vacation days, in addition to Sick Leave & Floating Holidays
• Flexible work hours
• Paid parental leave
• Company-provided laptops
• Professional development opportunities
• Tuition reimbursement

What we value:

• We’re passionate about our work - our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
• We’re great partners - we’re collaborative, approachable, creative, inclusive, and reliable.
• We’re continuous learners - we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
• We’re inquisitive problem-solvers - we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility,  and open minds.
• We get things done - we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head-on.
• We do the right thing - we make decisions for Forum One and our clients with the highest integrity, respect, fairness, and honesty. 

Forum One contracts with the federal government, subjecting it to federal COVID-19 vaccine mandates. Forum One will require you to be vaccinated. Forum One will permit limited medical and religious exemptions. Upon offer of employment, you will be asked to provide your vaccination status.

Forum One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or genetics.