Marketing Operations & Strategy

About the Role
In this role, you'll work cross-functionally with our global marketing, sales and revenue operations teams to develop repeatable and scalable processes that directly impact our revenue and time-to-market. You will be responsible for ensuring accurate and on-time marketing campaign execution and creating feedback loops with stakeholders to keep them informed about what is working and what isn't.
The ideal candidate is someone who enjoys digging into data to inform their perspective and is eager to help shape the future direction of the organization by influencing senior leaders. This is a rare opportunity to be involved in building out foundational operational processes at an organization experiencing hypergrowth, and we're looking for highly motivated individuals who are ready to roll up their sleeves and make it happen.
About the Team
At Miro, the Revenue Operations team is the glue that unites the entire go to market organization. We are a rapidly growing global team spread out across hubs in San Francisco, Los Angeles, Austin, Amsterdam, Perm, Munich, London, Sydney and Tokyo and we are looking for people from all backgrounds to help us build the future of Miro. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline. In this role you'll report to the Head of Marketing Operations & Strategy and you'll sit within the broader revenue operations organization.
What you'll do

• Partner with sales development and marketing teams to develop and implement new initiatives that drive pipeline growth
• Collaborate with finance and operations to set monthly and quarterly targets for key marketing metrics such as pipeline, marketing qualified leads (MQLs) and product qualified accounts (PQAs)
• Lead operational cadences with cross functional partners to drive alignment and accountability
• Define the roadmap for marketing operations in the Americas to ensure we have the necessary technical infrastructure and process to quickly deploy new experiments and measure their outcomes against pipeline build goals.
• Build out marketing campaigns in our marketing automation platform
• Provide strategic guidance on how to build a world class enterprise marketing and sales motion

What you'll need

• 2 or more years of experience working with Salesforce Marketing Cloud or Marketo
• Strong analytical skills and a hunger for uncovering insights within data. Excel / Google Sheets a must; SQL and/or BI experience (Looker/Tableau a plus
• 2+ years experience with Salesforce Sales Cloud (CRM)
• Experience leading large cross-functional projects end-to-end
• Familiarity with building pipeline contribution models
• 5+ years of experience in marketing operations, marketing strategy or marketing analytics
• Experience working at a company with a product led growth (PLG) model a plus

What's in it for you

• Excellent Medical, Dental + Vision health benefits
• Competitive salaries + Flexible time off
• 401k matching + Stock options
• Free lunches + Office snacks
• Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
• Opportunity to work for a globally diverse team

About Miro
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Datadog, Shopify, and many more global companies of all sizes.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
#LI-KR1
About Miro
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Shopify, and many more global companies of all sizes.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.