Marketing Operations - Workflow Analyst

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

The Marketing Operations - Workflow Analyst manages key projects that ensure the marketing originations team meets operational goals. Project management responsibilities include the coordination and completion of projects on time within budget and within scope as well as preparing status reports. Manages multiple vendor, compliance, and financial projects with competing priorities.

Primary Day-to-Day Responsibilities

• Create project plans

• Maintain project objectives

• Manage multiple vendor onboards, quality attestations, and offboards

• Reviews and provides feedback on contracts

• Monitors risk and compliance tests and reports on results

• Identify and resolve issues and risks

• Report on project progress, offer viable solutions and opportunities as they arise

• Implement change practices

• Manage resources to make sure schedule is on track

• Lead meetings and set expectations for project team

• Maintain budget

• Report on projects and performance outcomes

Education/Training Required 

• Bachelor's degree

• 2-5 years’ experience 

• Proficiency with MS Office with emphasis on MS Word, Excel, and PowerPoint

• Clear and professional verbal and written communication skills both internally and externally.

• Effectively present accurate information to varying audiences.

• Demonstrated ability to work autonomously to perform required work assignments.

Travel Required 

Less than 10% travel for in-person team visits, conferences, and skills development. 

Job Requisition ID:

023103

Job Category:

Marketing & Communications

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Additional Posting Location(s):