Marketing Ops Mgr

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
As a Marketing Operations Manager, you will be responsible for driving and managing client campaign deployments on rolling basis. You will have the opportunity to work closely with various cross-functional teams, including Account, Digital Asset Management, Creative, Creative Technology and Production to effectively schedule and ensure campaign success.
Can we get uhhh Marketing Operations Manager to bring new thinking to an already stellar team? If the idea of seeing the work you push live in the world excites you, or if you thrive on being the final checkpoint for cross-collaborative teams, then look no further. We are seeking someone passionate about driving success through our people, processes, and technology.
You will pioneer best practices and innovative processes that elevate our brand and ways of working. This role is all about enabling operations at scale within a system of varying complexity, transforming it into a well-oiled machine that enhances efficiency and effectiveness. This is your chance to make a significant impact on a huge part of the business, and trust us, it's going to be a lot of fun!
WHAT YOU WILL BRING TO THE ORGANIZATION

• Optimize and Implement: Ensure campaign promos are accurately processed, optimized, and flawlessly implemented before submitting on our Content Management System tool.
• Campaign Operations: Handle tasks for digital content, including organizing and maintaining creative assets, driving and managing campaign metadata, and implementing and verifying tracking elements.
• Take Charge: Own active campaign work from kickoff to completion, ensuring all requirements are handled and performed flawlessly.
• Maintain Standards: Create, develop, and maintain campaign operations processes, best practices, and training documentation.
• Collaborate and Solve: Work with cross-functional teams to quickly solve active campaign issues and keep everything running smoothly.
• Review and Optimize: Regularly review past campaign launches to identify and implement necessary process improvements.
• Tech Savvy: Lead the evaluation, implementation, and management of marketing technology to keep us ahead of the curve.
• Communicate: Establish clear communication channels across departments and with clients, ensuring everyone is in the loop.
• Document and Share: Develop postmortems and campaign summary materials with Account leads for internal dissemination.
• Drive Automation: Streamline operational outputs by breaking down barriers and driving automation efforts.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Bachelor's degree in marketing, business or other related field
• At least 2-3 years of experience in a digital ad operations role for a media publisher or ad agency
• Experience working with Airtable is a plus
• In-depth hands-on working experience with a content management systems
• Experience with direct reports
• Ability to quickly adapt and evolve with new technology & tools
• Self-motivated and proactive with superior organization skills and stellar attention to detail
• Experience in building strong relationships with clients and co-workers. Be diplomatic, a strategist, and a clear communicator
• Strong relationship building skills with a high degree of professionalism
• Excellent written and oral communications skills
• A commitment to exceptional service and delivery
• Proven ability to meet or exceed aggressive deadlines and manage and prioritize a high volume of projects simultaneously
• Experience working & communicating effectively with cross-functional departments; marketing, product and creative
• Excellent Excel experience with knowledge on formulas with Microsoft
• Experience and fluidity in working with various CMS tools

#LI-JS1
#LI-Hybrid
Nearest Major Market: Chicago