Marketing & Public Relations Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

Marketing & Public Relations Coordinator

We are currently looking for an energetic Marketing & Public Relations Coordinator to join our Team at Four Seasons Hotel Florence!

About Four Seasons Hotels and Resorts:

Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.

About Four Seasons Hotel Florence:

Our historic Hotel, with its Michelin-starred restaurant and a locally inspired Spa, is just few steps away from the cultural heart of Florence. Named #9 in the new global ranking of the World’s 50 Best Hotels 2023, Four Seasons Hotel Firenze is the perfect urban retreat steeped in historic beauty.

The Role of Marketing & Public Relations Coordinator: 

Reporting into the Public Relations manager, you will be part of a cohesive team with opportunity to build a successful career with global potential, and you will have the opportunity to engage in diverse and challenging work. You will be responsible for assisting in the execution of the communications plan based on commercial objectives and aligned with the sales plan and social media strategy. 

Responsibilities will include cultivating contacts with local, national and international media and opinion leaders, managing the hotel’s social media accounts through engaging daily content and communicating with followers, preparing reports on media coverage data, maintaining press database contacts, coordinating photo and video shoots, managing the Four Seasons press room and image library, taking care of journalist and influencer reservations, ensuring hotel and brand standards are adhered to in all written forms of communication including guest room and outlet collateral, brochures and hotel signage, website updates, assisting in the deployment of planned and budgeted tactics in the annual PR plan, attending media visits and coordinating all aspects of the visits, assisting in the preparation of press releases, and researching on current benchmark trends and audience preferences. 

Our Ideal Marketing & Public Relations Coordinator candidate will have: 

A minimum of 2 years of Marketing & Public Relations experience in hospitality or for a luxury or premium consumer goods brand, be digitally savvy, and have a special talent and passion for PR and social media. The ideal candidate is already based in Florence or has previously lived there and has local market knowledge. Must be a native Italian speaker with excellent English. You should have proficiency in MS Office and Social Media Management tools, excellent interpersonal, communication and presentation skills, an eye for detail, curiosity and a creative flair, bringing your personal touch and energy to our hotel!

What YOU can expect:

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. 

The benefits offered by Four Seasons Hotel Firenze include:

• Competitive salary
• Quality meals at our Employee restaurant
• Free Uniform with dry cleaning available
• Staff Accommodation upon availability
• Employee discounts in our Four Seasons outlets and other suppliers in town
• Access to the Wellbeing hotel program
• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
• Employee Recognition Programs
• Excellent Training and Career Development opportunities
• Opportunities to build a successful career with global potential