Job Description
At Achieve we're helping everyday people go from surviving to thriving and the stories of that transformation are some of the most powerful marketing assets we have. We're looking for a Marketing Specialist who can work across a range of connected disciplines: reputation management brand advocacy content pipeline development and the customer-facing messaging that guides people through our product experience.
This is a role for someone who is equal parts curious analyst and creative thinker someone who can mine data and reviews for signal map how customers move through a journey and help shape what we say to them at the moments that matter most. If you've been looking for a place to go deeper on AI-powered marketing workflows with a team that's already doing it this is that place.
What you'll do
- Customer Journey & Nurture: Help think through the end-to-end customer experience identifying key touchpoints contributing to nurture flow development and ensuring the right message reaches the right person at the right moment across email product and digital channels.
- Reputation Management: Support execution of our reputation management strategy across brands working to grow and optimize our presence on key external review platforms and digital partner channels analyzing trends identifying gaps and contributing to measurable improvement.
- Content Pipeline: Help build and maintain the program infrastructure that feeds a multi-channel video and content pipeline sourcing customer reviews and program outcomes identifying the stories worth telling and moving assets into production for use across social PR and editorial channels.
- Advocacy and Ambassador Programs: Support and help grow our brand ambassador programs including both employee advocacy and customer champion initiatives identifying and activating the voices that best represent our mission.
- Insights & Reporting: Synthesize data and reporting across programs translating findings into clear insights and recommended actions for internal stakeholders and leadership.
- AI-Powered Workflows: Partner with the Integrated Director to identify build and iterate on AI-powered workflows including agentic use cases that increase the team's speed scale and impact.
Qualifications
What you'll bring
- 2+ years of experience in marketing integrated communications or business operations including hands-on execution of programs that span multiple teams or channels.
- Some exposure to or curiosity about customer journey mapping nurture flows or how messaging ladders through a product or campaign experience you don't need to be a product marketer but you should be able to think like a customer.
- Demonstrated ability to contribute to structured programs with measurable outcomes (marketing campaigns advocacy programs employee or customer engagement initiatives or similar).
- Genuine curiosity about AI and how it applies to marketing work. Hands-on experience with tools like Claude ChatGPT Perplexity NotebookLM or building custom workflows (GPTs Gems agents) is a real differentiator here but the right mindset matters as much as the resume.
- Strong writing and communication skills across formats: documents briefs presentations and stakeholder updates.
- Data fluency comfortable in Google Sheets Slides and Microsoft Office; able to synthesize and present findings clearly.
- Exposure to multi-channel marketing environments: social PR content or communications.
- Experience in financial services or communications is a bonus not a requirement.
Why This Role
This isn't a single-track role - it's a chance to develop range across brand content customer experience and AI-powered marketing all within a team that's actively building rather than just planning. You'll be embedded with people who have deep marketing expertise and real hands-on AI practice. If you've experimented on your own and want to level up in a structured innovative environment alongside people who take this seriously this is a strong next step.
Salary Range: $60000 to $75000 annually + bonus + benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment we'll consider your location experience and other job-related factors.
Additional Information
Achieve well-being with:
- Hybrid and remote work opportunities
- 401 (k) with employer match
- Medical dental and vision with HSA and FSA options
- Competitive vacation and sick time off as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program and Talkspace
- Up to $5250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve change the future.
At Achieve we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth you'll get to be a part of their journey to a better financial future. We're proud to have over 3000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona California and Texas. We are strategically growing our teams with more remote work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative personalized financial solutions. By leveraging proprietary data and analytics our solutions are tailored for each step of our member's financial journey to include personal loans home equity loans debt consolidation financial tools and education. Every day we get to help our members move their finances forward with care compassion and empathetic touch. We put people first and treat them like humans not account numbers.
Top Skills
What the Team is Saying
.jpeg)
.jpeg)
What We Do
Formally known as Freedom Financial Network Achieve launched in 2022 as the leading digital personal finance company helping everyday people get on and stay on the path to a better financial future. Achieve delivers personalized financial solutions for real people through intelligent technology and an empathetic human touch. From the single parent trying to buy a home to the overworked employee drowning in debt we provide innovative solutions budgeting tools and education to help them move from surviving to thriving. We put our members first by coaching them through their financial health journey to understand what’s working for them and what’s not. Our tailored approach is designed to meet everyone where they are in life because they’re more than just a credit score. Our people make the biggest difference. With more than 2200 teammates between California Arizona Florida and Texas everyone collaborates together to make an impact towards our mission; to empower everyday people to move forward on a path to a better financial future. We’re committed to fostering an environment where everyone can belong while giving their true authentic selves a place to shine. Whether you’re in sales member support engineering product design IT or any of our other exciting roles you’ll join a team passionate about serving our members and embracing our core values every day: Care (For everyone) Get Better (Every day) Act With Integrity (Every time) Collaborate (With everyone)
Why Work With Us
The technology we are building has real human impact to positively change the trajectory of millions of American families living with the crippling weight of consumer debt. Our growing teams are determined to get better every day through open collaboration and genuine family-like care for the whole person—engineers are never lost in the shuffle.
Gallery
Achieve Teams
Achieve Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
04/18/2026
Views
0
Similar Jobs
Software Engineer II of Marketplace Middleware Engineering -
Views in the last 30 days - 0
View Details