Marketing Specialist, Product & Lifecycle Communications

The Product and Lifecycle Communications Marketing Specialist oversees all execution of a specific product marketing program including email, direct mail and project management. This role is pivotal to helping Cox achieve optimal business results by ensuring efficient coordination of campaigns and programs. To be successful, you'll need to demonstrate proven skills in managing internal and external relationships for results, operations business/performance management, and demonstrating deep experience in managing both long- and short-term projects - as well as managing daily marketing campaigns across multiple business units. Strong communication, organizational, and project management skills are necessary to have the right level of impact and influence.
What You'll Do

• Support the day-to-day operation of various product lifecycle initiatives.
• Oversee and execute communications including building email campaigns in Salesforce Marketing Cloud, list management and reporting.
• Achieve marketing plan milestones with effective project management skills including program metrics, analysis and reporting to continually improve process.
• Responsible for campaign performance including KPI reports.
• Generate and manage mailing lists, hard/soft email bounces, opt-outs and outbound call lists.
• Execute final quality check for creative and list selection.
• Review content provided by brand team for consistency, clarity and effectiveness, including grammatical clarity, CAN-SPAM and legal compliance.
• Cultivate positive working relationships with boundary partners and vendors in order to maximize opportunities and program effectiveness.
• Manage external relationships to ensure direct mail delivery and performance.
• Strong excel skills required to manipulate data files (vlookups, etc.).

What's In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You Are
Minimum

• Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Requires strong knowledge of Microsoft Word, Excel, PowerPoint, Email Marketing (Pardot/Salesforce) etc.
• Excellent interpersonal and collaborative skills to work effectively with teams throughout organization
• Excellent analytical, organizational, and time-management skills, including ability to effectively prioritize assignments
• Demonstrated knowledge of Video, High-Speed Internet and Telephony products.

Preferred

• BS/BA degree in related discipline strongly preferred (i.e. Marketing, Business, etc.).
• Experience in telecommunications industry desired.

USD 57,800.00 - 86,800.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.