Marketing Technology and Operations Manager

About us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Wayfair, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the role

We are looking for a Marketing Operations & Technology Manager to join our global Marketing Operations team! If you are someone with an analytical mind, excellent communication skills, and you are a strategic thinker; you could be exactly what we’re looking for!

You will drive efficiency and effectiveness of our marketing tech stack through people, processes, technology, and data to ultimately enable the Riskified GTM team to achieve our strategic goals. You’ll be part of a global team working with stakeholders across time zones, so we’d love for someone to have experience working with distributed teams. Marketing operations or revenue operations experience is required and it’s important that you are data driven and technology savvy as well.

What you’ll be doing

• Drive marketing technology strategy and approach, ensuring that all implementations meet needs for data strategy, integration, and campaign optimization
• Manage marketing technology stack (vendor relationships, and processes)
• Support the day to day updates of the marketing automation tools including campaigns, flows, lead lists uploads, and data hygiene
• Collaborate with stakeholders across teams to determine the best, data-driven marketing strategy
• Optimize and implement changes to people, processes, and tools that evolve the business to meet our strategic and operational goals

Qualifications

• 2-4+  years of experience in marketing operations, revenue operations, or related functions
• 2-4+ years of experience with marketing automation systems, CRM, and Business Intelligence Platforms 
• Experience with HubSpot, Salesforce, 6sense, Outreach.io, Google Analytics, Data enrichment platforms
• Data-driven, continually seeking to innovate to drive improved results
• Can translate new ideas into systems and processes
• Attention to detail while also seeing the big picture

The base salary range for this position is $100,000 - $115,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process. 

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at www.riskified.com to learn more about what we have to offer. 

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us. 

Some of our NYC Benefits & Perks:

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes 
• Wide-ranging opportunities to volunteer and make an impact in local communities 
• Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns 
• Awesome Riskified gifts and swag! 

In the news

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.