Marketing/Communications Specialist

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

Plans and coordinates the development of communications and materials for internal and external audiences to support SHC's strategic goals and objectives. Creates content, manages a variety of projects supporting the dissemination of communicaitons (i.e., newsletters, brochures, manuals, websites, etc.). Edits and facilitates the final production of publications working with outside vendors. May support the implementation of marketing strategies and conducts primary and secondary market research and makes recommendations.

Locations

Stanford Health Care

What you will do

• Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Writes original copy and manages web publishing of content. Responsible for content development for digital and traditional platforms.
• Develops collaborative working relationships with internal and external customers, resources and vendors (e.g. physicians, clinic managers, vendors, media, etc) to facilitate the development and implementation of marketing and communication materials.
• Manages all aspects of SHC's employee print publication, Stanford Health Care People.
• Manages the planning, copy writing and execution of special campaigns to target groups such as physicians, consumers, and others.
• May organize, design, and conduct relevant market research (primary and secondary) to support marketing recommendations.
• Participate in all aspects of media relation activities including, responding to media inquires and arranging and coordinating interviews with key hospital personnel.
• Reviews, edits and coordinates final production of including working with outside vendors such as graphic designers, printers and photographers.
• Maintains close collaborative relationships and partners with key functional areas that require internal communications strategic planning, content development and implementation.
• Plans, researches, writes and edits content for Stanford Health Care on a variety of topics such as organizational news and events, business initiatiaves, new clinic/facility openings, employee profiles, services, and programs.
• Reviews, edits and coordinate the final production of printed publications and online content produced by the Internal Communications department.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university.
• Or Equivalent experience

Experience Qualifications

• Two to five years of experience in internal communications preferred. Required experience and background in web publishing, Microsoft SharePoint 2016, Adobe Photoshop and email marketing tools, such as Constant Contact. Preferred experienced using web and video analytics tools.

Required Knowledge, Skills and Abilities

• Write, research, edit and produce original copy.
• Ability to establish and meet deadlines and handle multiple priorities.
• Strong interpersonal and communication skills and the ability to work effectively with a cross-functional team in a diverse environment.
• Experience and understanding of the day-to-day operations of a communications department.

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $42.04 - $54.66 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.