Marketo Administrator

Ask Yourself

• Are you a passionate and curious go-getter that wants the opportunity to make an impact in a high-growth and fast-paced SaaS company?
• Are you excited about helping nonprofits reach, engage and retain the donors they depend on to achieve their vision for a better world? 
• Does your company have a philanthropic mascot (Blossom the Orangutan) that oversees their Industry leading customer retention rate and stellar NPS scores? 

If you answered yes to those first few questions then you may be just what we are looking for in our next Marketo Administrator.

The Company

• Through acquisition, Kindful and Bloomerang have joined forces in supporting tens of thousands of non profit professionals globally. Our stand-out team of 300+ employees believes in the value of life with a mission, and they take great pleasure in helping passionate charities make smart decisions that help them reach out, grow, and thrive through easy-to-use software. Together, we’ve created the highest-rated fundraising/donor CRM platform on the market and we are excited for the opportunity to add people like yourself to our best-in-class culture. 

The Role

• As a Marketo Administrator, you will be responsible for developing, building, and maintaining the architecture of Marketo to enable campaigns and programs to run efficiently and effectively. We are looking for someone with a deep understanding of Marketo who is able to learn our instance, make recommendations for strategic improvements, and then implement these plans in order to continually optimize and develop the effectiveness of the platform. This role works in close partnership with multiple teams across our go-to-market teams, including marketing, sales, customer success, and enablement. The Marketo Administrator works closely within the Rev Ops team to understand project requirements and deliver solutions that will help the business scale and grow.

What You Will Do

• Manage administration and expanded use of Marketo as the marketing automation platform.
• Work with stakeholders to understand new program requirements and be able to communicate the technical aspects needed to configure and implement the solution. 
• Responsible for proactive system maintenance, including Marketo release updates and evergreen programs.
• Create and maintain detailed documentation including operational processes, workflows, and training documents.
• Maintain processes to support data quality, along with data governance and compliance with data privacy regulations (such as CCPA, GDPR).
• Partner with Marketing and Sales to track business performance.
• Provide insights on campaign performance through a range of metrics, reports and dashboards to help drive pipeline and revenue growth.
• Manage Marketo integrations with third-party tools/software (Drift, Zoom, Zapier, Google Ads, Facebook Ads, LinkedIn Ads, etc.).
• Establish and train go-to-market teams on scalable marketing processes, including lead follow-up procedures, best practices for utilizing Marketing/Marketo Data in Salesforce and provide training for new Marketo Marketing users.

What Does It Take

• 5+ years of marketing operations experience.
• Marketo certification or 3+ years Marketo experience.
• Detail-oriented, self-starter who can multi-task well in a fast-paced, growth-driven environment.
• Excellent troubleshooting, problem-solving, and optimization mindset.
• A passion for the technical aspects of platform operations and governance.

Benefits 

• Health Insurance: Medical, Vision, Dental, FSA, HSA
• Paid Parental Leave: For time spent with your little one
• 401K with Match: To help you save for the future
• Wellness: You'll have access to a free subscription to Bright, a wellness platform, offering resources for nutrition, exercise, mental health, and more
• Time Away: PTO, Flex Days, Volunteer Days, 13 Paid Holidays
• Equipment: We ship everything to your front door

Location 

This is a full-time, permanent position, either fully remote or based in our Indianapolis HQ. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations 

Applicants with disabilities may contact [email protected] to request accommodation in completing an employment application.

Posting Statement 

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Bloomerang does not accept agency resumes or partnerships at this time.