Marketo Administrator

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As a Marketo Administrator, you will be responsible for developing, building, and maintaining the architecture of Marketo to enable campaigns and programs to run efficiently and effectively. With a deep understanding of Marketo, you will be able to learn our instance, make recommendations for strategic improvements, and then implement these plans in order to continually optimize and develop the effectiveness of the platform. 

You will work in close partnership with multiple teams across our go-to-market teams, including marketing, sales, customer success, and enablement. You will also work closely within the Rev Ops team to understand project requirements and deliver solutions that will help the business scale and grow.

What You Will Do

• Manage administration and expanded use of Marketo as the marketing automation platform.
• Work with stakeholders to understand new program requirements and be able to communicate the technical aspects needed to configure and implement the solution. 
• Responsible for proactive system maintenance, including Marketo release updates and evergreen programs.
• Create and maintain detailed documentation including operational processes, workflows, and training documents.
• Maintain processes to support data quality, along with data governance and compliance with data privacy regulations (such as CCPA, GDPR).
• Partner with Marketing and Sales to track business performance.
• Provide insights on campaign performance through a range of metrics, reports and dashboards to help drive pipeline and revenue growth.
• Manage Marketo integrations with third-party tools/software (Drift, Zoom, Zapier, Google Ads, Facebook Ads, LinkedIn Ads, etc.). 
• Establish and train go-to-market teams on scalable marketing processes, including lead follow-up procedures, best practices for utilizing Marketing/Marketo Data in Salesforce and provide training for new Marketo Marketing users.

What You Need to Succeed

• 5+ years of marketing operations experience.
• Marketo certification or 3+ years Marketo experience.
• Detail-oriented, self-starter who can multitask well in a fast-paced, growth-driven environment.
• Excellent troubleshooting, problem-solving, and optimization mindset.
• A passion for the technical aspects of platform operations and governance.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $86,500 - $117,500 plus individuals may be eligible for a discretionary bonus. Actual Compensation within the range will be dependent on the individual’s skills, experience, qualifications and location, and applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.