Marketplace Operations Manager

About the Role:

As a Marketplace Operations Manager at Qwick, you will play a crucial role in managing shifts within your designated region. You will have the opportunity to collaborate with Sales, Account Management, and Supply Acquisition teams to ensure optimal supply levels for your region and partner heavily with these teams to ensure seamless execution. You will also be responsible for designing scalable low-code/no-code solutions to address marketplace challenges, partnering with the product team to deploy and operationalize new features.

Responsibilities:

• Manage shifts in the designated region, ensuring seamless operations and optimal marketplace performance.
• Collaborate with Sales, Account Management, and Supply Acquisition teams to maintain appropriate supply levels in your region.
• Design and implement low-code/no-code solutions to address marketplace challenges and enhance operational efficiency.
• Work closely with the product team to deploy and operationalize new features, ensuring seamless integration into the marketplace ecosystem.

You'll be a great fit if you enjoy:

• Solving complex problems related to marketplace operations.
• Collaborating cross-functionally with various teams.
• Demonstrating ownership and expertise in your domain.
• Having a genuine love for the hospitality industry, both for professionals and business partners.
• Enjoying the challenge of optimizing for the perfect amount of marketplace friction.
• Using low code / no code automation.
• Using or enjoy learning new technical skills (including SQL, Zapier, ReTool, Python) 

Requirements and Qualifications:

• Proficiency and experience utilizing SQL
• Proven experience in marketplace or hospitality operations or a related role.
• Strong analytical and problem-solving skills.
• Familiarity with low-code/no-code solutions and their implementation.
• Ability to collaborate effectively with cross-functional teams.
• Passion for the hospitality industry and a customer-centric mindset.
• Flexibility and adaptability to thrive in a dynamic and ever-changing work environment.