Marketplace Recruiting Operations Analyst

The Company

Medely is a high-growth, profitable, series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. 

As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.

Join us in our mission to transform the healthcare staffing industry and improve patient lives!

The Role:

Medely is looking for a Marketplace Recruiting Operations Analyst! The Marketplace Recruiting Operations team which is responsible for onboarding, credentialing, and maintaining high-quality healthcare professionals needs someone who can take the internal processes, systems, as well as analytics to the next level to drive the extremely fast growth of our professional network. We operate similarly to a Revenue Operations team but with a focus on building and maintaining a healthy and thriving marketplace.

We’re seeking an operations analyst with a passion for driving efficiency and revenue through improved processes and cross-functional communication. The ideal candidate will be confident using data to drive recommendations and happy in an evolving position.

The Impact You'll Make:

• Work closely with the Sr. Marketplace Recruitment Operations & Pricing Team, acquiring an understanding of our manual processes around Pricing and Rates for our Facilities.

• Document and articulate processes that can be automated or improved through product or data/reporting improvements, working cross-functionally with our Product and Business Intelligence teams. 

• Work closely with the Director of Marketplace Operations to streamline and execute processes around pricing and rates for our facilities, working directly with our Sales and Account Management teams to understand needs.

• Assist in conducting regular deep dives and analyses to enable the leadership team to make fast decisions.

• Work closely with Rev Ops and Enablement to keep customer-facing teams educated on rates and pricing

• Build new or uplevel existing internal processes and systems to enable our teams to work efficiently, leveraging technology to scale

• Establish subject-matter-expert level knowledge of the job functions and business processes across the Clinical Operations organization while identifying and prioritizing opportunities to add efficiencies to these processes

• Lead brainstorming sessions to develop potential solutions considering current and anticipating future needs 

• Partner with Product and Business Operations to align on solutions that consider existing tools, data access, and in-app possibilities

• Recommend the best technology, considering both internal and external options, to implement solutions

• Negotiate with external vendors and manage vendor relationships

• Lead all phases of implementation including requirement gathering, installation, configuration, customization, testing, running, systems integrations, user training, delivery, enhancements

• Protect the efficiency of the Clinical Operations teams while transitioning to new and/or enhanced internal processes 

• Drive engagement to optimize the success of the systems

• Maintain a comprehensive view of Clinical Operations and cross-departmental internal systems and act quickly when there is an opportunity or need to make

• Take on any ad hoc Operations Projects that come as business needs change.

Who You Are:

• 6+ years of experience in the following areas: Sales, Marketing, Revenue, and/or Recruiting Operations Team

• Excellent presentation, verbal and written communication skills

• Microsoft Excel + Google Suite Proficiency

• Extremely organized and process-driven 

• Strong Analytical Background

• Tableau Experience Preferred

• Self-starter who thrives in a dynamic and agile environment

• Strong ability to multi-task and adapt to changing priorities

• Healthcare Industry Knowledge is a plus but not required

Why Medely: Benefits & Perks

• Competitive Compensation: Based on experience and performance

• Long-term Incentives: 401k

• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and ten paid holidays.

• Paid parental leave

• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!

• Ownership: Drive meaningful business impact on a team you’ll help build and define!

• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal-opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

Compensation Range: $107.7K - $131.7K