Materials Operations Manager

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. 

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. 

About the Role

With strong organizational and leadership skills, the Materials Operations Manager will be responsible for planning, coordinating, and monitoring logistics operations such as warehousing, inventory, transportation, and supply chain processes. Supervise a team of warehouse staff and other materials specialists. Build a professional team through development, communication, and delegation.

• Manage logistics of plant inclusive of moving of materials/inventory, transportation, and shipping
• Manage and develop materials staff
• Manage inventory reconciliation
• Manage production schedule
• Manage receiving, and transport scheduling
• Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
• Develop new strategies to streamline processes and reduce cost.
• Ensure that quality, quantity, customer satisfaction, and financial commitments are met
• Manage purchasing, MRP, and Inbound raw materials
• Manage receiving inspection and warehousing
• Work with systems used for Inventory Control (NetSuite)
• Partner and communicate with manufacturers, suppliers, and customers
• Create and manage budgets

• Bachelor's degree in Operations, Logistics, Business Administration, Transportation, or Engineering, preferred
• 5+ years of experience working in logistics, warehouse, or transportation operations.
• Experience in Plant Logistics
• Firm grasp of supply chain, inventory, distribution, business, and management principles
• Strong team player with the ability to communicate clearly
• Ability to manage, coach, and provide training for direct reports
• Exceptional organizational and analytical skills
• Working knowledge of logistics and inventory software
• NetSuite experience preferred
• MRP experience

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential 
• Health, Vision & Dental Insurance 
• HSA company contributions
• 401K with company match component 
• “Take what you need” PTO 
• Wellness benefits
• WFH office and cell phone/internet stipend 
• A FREE MATTRESS plus an awesome Friends and Family discount!

ESSENTIAL PHYSICAL FUNCTIONS 

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. 

The employee is often required to stand for extended periods of time. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee may be required to lift 10-50 lbs. 

WORK ENVIRONMENT 

The employee will generally be housed in a shop environment with possible exposure to extreme hot and cold temperatures. The noise level in the work environment is usually moderate to loud. Personal Protective Equipment is provided and required. 

Note: Nothing in this job description restricts management’s right to assign or reassign responsibilities to this job at any time. 

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident Home participates in E-Verify.