MAX Customer Service Engineer 2 - Detroit, MI / Chicago, IL

Do you want to join us in helping to fight the world'smost threatening diseases and enabling access to care for more people aroundthe world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as MAX Customer Service Engineer 2 to plan, execute and evaluateeffectiveness of thermal cycles as well as provide primary support for all 10Kmagnet refrigeration systems, and second-level support to local service teamsfor all 4K magnet refrigeration systems.

Our global team:We are a team of 66,000 highly dedicated employees across more than 70countries passionately pushing the boundaries of what's possible in healthcareto help improve people's lives around the world. As a leader in the industry,we aspire to create better outcomes and experiences for patients no matterwhere they live or what health issues they are facing. Our portfolio, spanningfrom in-vitro and in-vivo diagnostics to image-guided therapy and innovativecancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:We are part of an incredible community of scientists, clinicians, developers,researchers, professionals, and skilled specialists pushing the boundaries ofwhat's possible, to improve people's lives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers

This is a role well suited to an ambitiousprofessional, looking for the next step in their career. As a MAX Customer Service Engineer 2 you will beresponsible for:

• Develop project plan toinclude meetings, timelines, transport of tools and cryogens, task ownershipand transfer, as well as supporting project documentation.
• Work, communicate andcollaborate effectively with Siemens internal and external customer andpartners.
• Perform complex mechanicaland electrical troubleshooting to identify failure modes and root causeanalysis
• Participate in theassessment of complex process/product/equipment performance based on factorysupport data and recommend modifications or improvements.
• Perform maintenanceprotocols and procedures according to scheduled requirements, to maintainuptime of thermal cycle equipment.
• Maintain equipment to ensurereliable and repeatable service delivery.

This position may suit you best if you are familiarwith what is below, and would like to do develop your career withHealthineers

• You have 3+ years Siemens MRI field service experience.
• Siemens MRI MAX advanced certification preferred.
• You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
• Willingness to travel and flexibility, including short-term international deployment, is expected

Required skills to have for thesuccess of this role

• Bachelor's degree, 2 years minimum vocational technical training, Military experience, or equivalent experience required.
• Competency and understanding of magnet temperature dynamics and standards.
• Robust troubleshooting and problem-solving
• Willing to travel up to 80%
• Valid Driver License and good driving record is required.

AtSiemens Healthineers, we value those who dedicate their energy and passion to agreater cause. Our people make us unique as an employer in the med-techindustry. What unites and motivates our global team is the inspiration of ourcommon purpose: To innovate forhealthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services. We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcareis delivered, visit our career site at https://usa.healthcare.siemens.com/careers

Ifyou wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy toconsider applications from individuals with disabilities.

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