MCR Engineer - Washington DC

MCR Engineer

Do you get a buzz from breaking news? Are you excited by technology and helping deliver critical stories to billions of people around the world? Then the position of MCR Engineer at Thomson Reuters might be just what you are looking for. We are looking for someone to provide additional ad-hoc support to our MCR team in Washington DC, making sure our customers get the information and news content they need, exactly when they need it.

The successful candidate will primarily work in our fast-paced MCR operation responsible for the technical assessment, co-ordination and supervision of incoming news feeds and transmission of news coverage to Reuters video products. The individual will also be required to assist in other areas including technical planning, equipment testing, preparation and deployment, and direct operational support of equipment in the field.

About the Role

In this opportunity as a MCR Engineer you will work with to ensure that that both incoming and outgoing broadcasts are up to the Reuters Standards.

• Working in the Washington DC MCR and in collaboration with MCR teams globally.
• Supervise, configure, route and co-ordinate video/audio signals from linear and file-based sources, ensuring successful delivery of editorial content.
• Continuous assessment of signal qualities, ensuring that all areas of the operation run to a high technical standard.
• Prepare, test, and deploy equipment for field operations.
• Perform proactive health checks to confirm functionality of key systems and first-level fault diagnosis.
• Perform quick identification of service-affecting issues and effective liaison with support teams globally to ensure they are professionally addressed.
• Continually review and optimize operational protocols to ensure they meet business needs.
• Maximize service quality and efficiency for internal/external customers through appropriate forward planning and the effective management of multiple tasks.
• Work closely with senior staff and support teams to ensure the prompt and efficient flow of appropriately detailed information to all stakeholders.

About You:

• 1+ Years of hands-on MCR Engineering Experience
• Good knowledge of video and associated signal formats, practical IT infrastructure and connectivity, linear video and file transmission methods, and video conversion techniques.
• Quality assessment skills required to supervise TV operations to a high technical standard.
• Good levels of situational awareness and the ability to work efficiently under pressure.
• Good written/verbal communication skills for the clear flow of detailed information.
• Willingness and pro-activity to assist in all areas of the operation plus an ability to work independently and as part of a team.
• Excellent understanding of customer requirements and an ability to adopt the most appropriate approach to meet their needs
• Be available for shifts scheduled and calls on short-notice

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-JF1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.