Medical Assistant

Smith Agency Inc · Remote

Company

Smith Agency Inc

Location

Remote

Type

Full Time

Job Description

Job Summary

We are seeking a detail-oriented and compassionate Medical Assistant to support our healthcare team in providing exceptional virtual patient care. The ideal candidate will assist in clinical and administrative duties, communicate effectively with patients, and maintain accurate medical recordsβ€”all from a remote setting.

Key Responsibilities
  • Conduct virtual pre-visit assessments including collecting patient history and chief complaints virtually
  • Schedule appointments and send reminders
  • Document patient information in the Electronic Health Record (EHR) accurately
  • Assist with prescription refills and prior authorizations
  • Triage patient inquiries and escalate urgent concerns appropriately
  • Coordinate lab orders and follow up on test results
  • Prepare and send patient education materials and care instructions
  • Support physicians and nurse practitioners during telehealth sessions
  • Maintain confidentiality and comply with HIPAA and other regulatory standards
Qualifications
  • High School Diploma or GED required; Medical Assistant Certification (CMA, RMA, CCMA, or NCMA) preferred
  • 1–2 years of experience in a healthcare or medical office setting
  • Familiarity with telemedicine platforms and electronic health record systems (e.g., Epic, Athenahealth, etc.)
  • Strong communication skills and the ability to work independently
  • High-speed internet connection and a quiet, professional home workspace
Benefits
  • Flexible remote work schedule
  • Competitive hourly pay
  • 401k
  • Paid time off, health benefits (for full-time roles)
  • Training and continuing education opportunities

Contact Information

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Date Posted

05/18/2025

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