Medicare Renewals Specialist - Remote

How You’ll Contribute to our Mission

Chapter is looking to expand our advisory team with the addition of Renewals Specialists. In this role, we impact lives daily by saving our members thousands on out-of-pocket medical costs and insuring financial stability in what should be the best chapter of their lives. As a medicare expert, you will listen, guide, teach and empathize with our members in their medicare Journey. Our advisors offer concierge-level service with our proprietary technology to guide Retirees into the top coverage for them this year and every year after. 

This is a full-time role. We are currently offering a $1,500 signing bonus *to all new Medicare Advisors* *who start before August 26, 2024

In this role, you will spend several hours each day advising seniors via phone and email.

While your compensation will be tied to your performance, it does not vary based on the specific coverage you recommend, even if it is with a carrier that does not pay Chapter.

What You'll Do

• Assess seniors’ Medicare needs with an engaging, natural, and professional demeanor.
• Provide prompt and efficient service by phone and email.
• Use Chapter's software to help seniors renew their current coverage with Chapter or find a better plan
• Demonstrate strong prioritization skills to determine what is important.
• Educate & guide clients into the right insurance coverage for them

About You

• Strong sense of ownership, self-motivated, driven, and able to work independently as well as fostering a collaborative environment
• Active life and health license or desire to train and become a licensed insurance agent
• Computer savvy
• Strong interpersonal skills and distinguished verbal and written communication ability
• 2+ years of prior Medicare sales experience

Benefits

• 100% of health insurance premiums covered for our base plan (medical, dental, vision)
• 10 days of PTO, 5 sick days, and 5 Bonus PTO days after AEP
• Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), and OneMedical (concierge medicine) to prioritize your well-being
• $500 desk setup subsidy to set-up your unique home office
• $100/month health and wellness subsidy
• Generous and competitive parental leave
• Equity ownership: every Chapter employee receives stock options. We believe everyone should act like an owner, and we ensure everyone shares in the upside of Chapter’s success.