Meetings & Events Manager

About the Role

As a CBRE Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services.

This job is part of the Events job function. They are responsible for the creation, management, and execution of marketing events for internal and external clients.

What You'll Do

Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and coaching. Lead all aspects of the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department target dates. Mentor and coach as needed.

Serve as primary contact with clients for meeting & events forecasts and strategies.

Troubleshoot and resolve client inquiries and complaints.

Maintain department budget. Approve purchase orders for event supplies as requested by the team.

Implement improvements for event success. This includes making improvements to processes, procedures, and systems. Review reports to measure efficiency and present findings to management.

Ensure operations and vendors are follows location requirements.

Accountable for supervising department SLAs, KPIs, and benchmarks. Supervise related performance data and determine solutions for gaps.

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

Apply knowledge of own field and how own subject area integrates with others to achieve team and departmental objectives.

Identify, troubleshoot, and resolve day-to-day and moderately issues which may or may not be evident in existing systems and processes.

What You'll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of difficult information, convey performance expectations and balance problems.
• Leadership skills to empower team impact on quality, efficiency, and effectiveness of the job field and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mentality.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills s of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimers

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

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