Member Services Representative - Main Office (ongoing openings)

Customer Service Rep
Hours: 9-5pm (Must be Flexible nights and weekends)
Up to $16/hour

DESCRIPTION

• Greet and assist members and prospective new members and process all necessary paperwork
• Answer phone calls and assist members with their requests
• Process member transfers, terminations and other changes relative to their membership
• Post payments
• Answer phones and assist members
• Troubleshoot member issues
• Act as Back-Up call center when needed
• Support Branch Office staff and Store
• Designated Weekly Greeter on rotation (approximately once every 8 weeks)

• High School Diploma or equivalent
• Microsoft Office Suite
• Data Entry
• Exceptional Customer Service Skills
• Able to handle difficult situations with patience and respect
• Team player - works and communicates well with others
• Excellent verbal skills
• Good listener
• Great at multi-tasking, problem solving and analyzing information

Want more jobs like this?

Get Administration and Office jobs in Houston, TX delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.