Mendix Engineer

Key Responsibilities

Platform Stabilization & Support

· Resolve production defects, incidents, and problem tickets within SLA timelines

· Perform root cause analysis (RCA) and implement permanent fixes

· Support incident triage, prioritization, and resolution workflows

· Ensure platform reliability, availability, and performance improvements

Development & Enhancement

· Design, build, and enhance Mendix applications aligned with existing architecture

· Implement minor enhancements and change requests based on business needs

· Maintain quality and consistency of application models, microflows, and integrations

· Ensure adherence to coding standards, reusable components, and best practices

Collaboration & Delivery

· Collaborate with onshore teams, SMEs, and business stakeholders

· Support Agile delivery ceremonies (stand-ups, sprint planning, retrospectives)

· Work closely with support teams for smooth handover and resolution tracking

Quality & Governance

· Conduct unit testing and support SIT/UAT activities

· Ensure compliance with security, audit, and governance standards

· Maintain proper documentation of fixes, enhancements, and design changes

Required Skills & Experience

Core Technical Skills

· Strong experience in Mendix development (Mx 8/9/10 preferred)

· Proficiency in:

o Microflows & Nanoflows

o Domain modeling

o REST/SOAP integrations

o Mendix Studio Pro

· Experience in debugging and optimizing Mendix applications

Platform & Support Experience

· Exposure to application support / stabilization environments

· Experience in:

o Incident management (e.g., ServiceNow or equivalent)

o SLA-driven support models

o Root cause analysis and defect resolution

Development Practices

· Familiarity with:

o Agile / Scrum methodologies

o Version control (Git, Mendix Team Server)

o CI/CD pipelines (nice to have)

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Preferred Qualifications

· Mendix Certification (Rapid / Intermediate / Advanced Developer)

· Experience in energy/utilities or large enterprise platforms

· Familiarity with low-code ecosystems and LCNC best practices

· Exposure to performance tuning and platform monitoring

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Behavioral Competencies

· Strong problem-solving and analytical skills

· Ability to work in a fast-paced support environment

· Proactive mindset in identifying improvement opportunities

· Good communication skills for cross-team collaboration

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Key Success Metrics

· Reduction in incident backlog and recurring defects

· Improvement in platform stability and performance

· SLA adherence for incident and change resolution

· Quality and timeliness of deliverables and enhancements

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Target Capability Alignment (LCNC)

· Role contributes to strengthening LCNC (Low-Code/No-Code) capability maturity

· Expected proficiency alignment: Minimum P2 (Practitioner) in Mendix skills

· Supports organization-wide LCNC capability build and readiness

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.