Mental Injury Specialist - Workers Compensation

Job Description:

About the Role

We are currently seeking a talented and engaging Mental Injury Strategists, the successful candidate is responsible for designing, implementing and leading DXC Integrated Services mental injury program to improve the capability of DXC Integrated Services employees, employers and treating health practitioners to support workers with mental injuries to successfully return to work.

Working in partnership across the organisation, employers and key stakeholders including Worksafe, the successful candidate will apply their advanced experience and qualifications in a mental health background to deliver innovative and effective strategies to achieve optimal outcomes for injured workers and employers.

This is a key role within DXC Integrated Services and is responsible for developing and driving the mental injury strategy for the business and ensuring that DXC Integrated Services is providing leadership and innovation within the Workers Compensation Scheme. Rather than individual case management, the successful candidate will be able to ultilise their skills, training and stakeholder management skills without the stress of ensuring your hours are “billable”.

To be successful in this role you will have‎:‎

• The ability to gather information from a range of stakeholders to develop effective case management strategies
• Experience in preparing and attending claims reviews and clinical case conferences to effectively facilitate outcomes
• Leadership and team management experience especially coaching and mentoring staff to be performing at their best
• Well-developed problem solving and decision-making skills
• High attention to detail
• Advanced organisational and planning skills
• Strong written and verbal communication skills
• Resilience and perseverance
• Strong customer service ethic
• Negotiation and influencing skills
• Initiative and an innovative approach to managing Mental Injuries.

Required Expertise  

• Formal qualifications and experience in a relevant Allied Health profession e.g. Psychologist, Rehabilitation Counsellor, Mental Health Nurse, Counsellors and the like.
• Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to mental injuries
• Ability and desire to work in a team environment.
• Flexibility and ability to adapt to change

Hybrid working arrangements

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

About DXC 

DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service. 

DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. 

At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.

Employee Benefits

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration. 
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

DXC Integrated Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.