Meter Reader

FM Talent Source is an enterprise that provides business and workforce solutions to help organizations nationwide overcome business challenges. Our clients include federal, state and local government agencies, Fortune 500 Companies, and non-profit organizations. Founded in 2004, we have a strong history of providing recruitment strategies and utilizing effective project and quality management methodologies to ensure our clients' success.

Summary:

Our valued client, DC Water is currently seeking a Meter Operator in DC Water's Department of Customer Services, Meter Operations Division. The Meter Operator is responsible for providing accurate water and sewer meter reading data and disconnecting service for non-payment. Meter Operators are also responsible for providing professional, courteous customer service and reporting any unsafe conditions for resolution.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the CEO/General Manager.

Essential Functions:

The incumbent is responsible for accurately reading water meters and disconnecting service for non-payment. More specifically:

• Obtains both routine and special meter readings for assigned locations. Leave door hangers, where applicable.
• Perform work using daily assignments and have a working knowledge of city's geography to efficiently obtain meter reading data.
• Verify property addresses, meter locations, meter type, meter size, serial numbers of meters and any related AMR transmitting equipment. If information is different, notes account to alert office personnel of required changes or enters changes in hand held computer or work order.
• Performs service termination on meters up to two inches in size.
• Obtains reads from vault meters that are non-amr following confined space entry procedure.
• Observes field conditions to detect any damage, evidence of tampering, non-registration, leakage, etc. Replaces meter lids, where applicable; larger meters may require a hooking device to help lift and replace the lid by lowering it in place.
• Shovels dirt and/or vegetation from meter pits to clear for future access or transmission. If the repairs cannot be done with their own tools and equipment, make appropriate notations for further investigation and follow-up.
• Serves members of the public with courtesy and professionalism.
• Operates Authority vehicles as an essential function of the position. Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate Authority personnel.
• Performs other related duties and projects in support of Meter & Field Services.

Supervisory Responsibilities: None

Key Working Relationships: Interacts with employees throughout the department and with the public.

Education, Experiences & Minimum Qualifications Required:

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily. Reasonable amounts of training are provided.

• High School diploma or General Educational Development (GED) certificate and minimum of 12 months of progressive experience that demonstrates the ability to record accurate meter readings and field activities.
• Must possess and maintain a valid Motor Vehicle Operator License.
• Working knowledge of current meter reading policies, procedures, and codes.
• Working knowledge in detecting signs of damage, tampering, non-registering, leakage, etc., and creating notes for further investigation and condition that cannot be corrected at that time.
• Basic data entry and in using handheld computers with a working knowledge in using curb stop keys, wheelbarrow keys, and lazy man keys.
• Knowledge of basic mathematics. Ability to read maps and navigate accordingly.

Physical Demands of the Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The incumbent exerts moderate to heavy physical effort in carrying out tasks such as opening water meter covers, lifting/handiing heavy pit and vault covers, or meter lids weighing less than 50 pounds, and extensive walking. Performs some work in confined space to include crawling through tight, unlit and unfinished spaces.
• The work is performed outdoors and the incumbent is exposed to inclement weather conditions; exposure to dirt, dust, grease, and domestic animals. The incumbent is also subject to damp vaults and trenches that may be muddy or filled with slush.

FM Talent Source is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.