MFT Specialist

What We Need

FLEETCOR is currently looking for an MFT Specialist. The MFT Specialist is responsible for monitoring, diagnosing, and resolving or escalating processing interruptions with specific batch and MFT work streams.

How We Work

As a MFT Specialist you will be expected to work in a hybrid environment. FLEETCOR will set you up for success by providing:

• Assigned in home office set up and in home setup.
• Company-issued equipment + remote access
• Formal, hands on Training

Role Responsibilities

• Monitoring specific Managed File Transfer (MFT) and Batch Scheduling Operations (BSO) work streams to ensure accurate & timely completion of related FTP & BSO processes.
• Analyzing, diagnose and resolve or escalate processing interruptions, system errors, malfunctions, miss-configurations and job stoppages to maintain service, enhance capabilities and prevent service outages
• Publishing internal and external targeted communications of related processing status' and issues
• Generating meticulous incident-ticket details for related issues
• Maintaining comprehensive product and procedural documentation for related services
• Producing Daily, Weekly, Monthly and adhoc reports
• Other duties as required

Qualifications & Skills

• Associate's degree (A. A.) or equivalent from two-year college or technical school and five or more years related experience and/or training; or equivalent combination of education and experience.
• ITIL Certification preferred
• Five (5) years' experience as a Tier1/Tier2 Support team member and/or Two (2) years' experience as a Managed File Transfer (MFT) Specialist

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company wide.
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over one hundred countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently, and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution, and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of diverse backgrounds, cultures, ethnicities, genders, and sexual orientations.
• Empowering our people to share their experiences and ideas through open forums and individual conversations.
• Valuing each person's unique perspectives and individual contributions.

Embracing diversity enables our people to "make the difference" as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.com or following FLEETCOR on LinkedIn.

Equal Opportunity/Affirmative Action Employer

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

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Other details

• Job Family IT
• Pay Type Hourly
• Employment Indicator Employee

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