Mgr Business Systems

• Works with business teams to understand the requirements for future projects
• In conjunction with other technology resource manager and team leads, identify high level solution approaches and determine/recommend analyst cost and timing estimates for pre-project initiatives to Senior Manager of Business Systems Analysis.
• Efficiently schedule available resources to develop world class products and services.
• Manages business systems analysts responsible for consulting with bank colleagues regarding problems with current business applications or systems, enhancements, or new functionality.
• Provides guidance on application of technical research techniques to collect and analyze information, systems and processes to determine the most useful cost-effective business solution to the bank.
• Applies detailed knowledge and provides guidance to deliver requirements and functional design for internally developed products and third party applications requiring customization.
• Leads, plans, and coordinates business analysts’ activities in such areas as treasury services, finance, marketing, credit, operations, deposit operations and sets priorities to identify, develop and translate analyzed business needs into documented design solutions (specifications, use cases, user stories, UI, database and API data mapping) from which the applications and solutions will be developed.
• Drives and tracks business systems analysts project activities, schedule, scope, and effectively communicates changes to scope and or budget to all appropriate parties.
• May lead large projects with multiple business systems analysts assigned.
• Possesses and routinely provides broad knowledge of business analysis processes and procedures.
• Mentors, coaches, develops and directs team of business systems analysts on methodologies, systems and business process.
• Responsible for reviews, counseling, coaching on performance and development, for direct reports.
• Participates in Termination for direct reports
• May recommend pay actions for direct reports
• Provides input on resource planning for the entire team (direct and indirect reports)
• Performs resource planning for direct reports and any analyst on projects with manager's direct involvement
• Drives the evaluation and implementation of products and processes that can improve upon the efficiency of the department
• Participates in research of new products and processes to be used by the business systems analyst team
• Collaborates with other resource managers on efficiencies between the teams
• Participates in the development of the Business Systems Analysis strategy, methodology, discipline and tools. Driving and improving the BSA team in areas of effectiveness and efficiencies and tools that might improve such in collaboration with the software development, API development and QA teams.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 8+ years experience working with Information technologies And
• Minimum 8+ years experience working in a business/systems analysis function And
• Minimum 5+ years Microsoft Office software experience And
• Minimum 5+ years of experience in Financial Services And
• Minimum 5+ years of related supervisory experience And

Skills and Knowledge

• Demonstrated experience in an environment employing a variety of software development methodologies (agile, iterative, waterfall, etc)
• Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.
• Strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills. Ability to negotiate or persuade others in complex situations.
• Ability to work at highest level of business system analysis and provide solutions to most business problems diverse in scope, to serve as resource to others in the resolution of more complex issues.
• Strong data evaluation and data mapping skills as well as interface mapping to databases and multiple internal and external applications.
• Experienced with Databases and capable of writing SQL statements
• Knowledgeable about APIs and API interfaces
• Strong direct people management, leadership, planning, and organizational skills
• Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa of various levels in the organization. (e.g., executive, management, individual contributors)
• Ability to communicate and persuade at all management levels.
• Strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management teams
• Demonstrates resilience and flexibility when presented with challenges or changing priorities
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio) and SharePoint. Knowledgeable of project management methodologies and procedures.
• Able to lead analysts and plan work in a structured team environment on task and timeline driven work
• Able to lead analysts and plan work in a team environment on task driven work
• Strong people management skills, including an understanding of how to mentor, coach, and develop business systems analysts.
• Ability to identify and implement training & development plans
• Ability to build and sustain collaborative and productive relationships with business and technical partners
• Familiar with Business Requirements tools
• Experience working with 3rd party vendor applications
• Experience working in a multi-vendor (outsourced) environment strongly preferred.
• Must be a self-starter with ability to be productive in a fast-paced environment with minimal direction.