Mgr Strategy & Ops, Payouts Partnerships

Who we are

 

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

 

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Job Description Summary:

The Payouts Partnerships team is responsible for leading commercial strategy and relationships with
Banks and non-banks that support all of Paypal Payouts.
We are seeking a high-energy and innovative professional with a passion for improving how people
manage and move money. The Manager of Strategy & Ops for Payouts Partnerships, will sit at the
center of our Payouts Partnerships team, supporting our relationship managers by creating, leading,
and executing critical business processes.
In this role, you will support the rapid growth of the Payouts Partnerships strategy by creating scalable
frameworks that will help our team and our partners grow. You should be data-oriented, with the
willingness to report KPI’s and the skills to tell a story using them. You should be detail-oriented, with the
persistence needed to track a complicated project plan. And finally, you should be team-oriented, with the
knowledge that your success will be based on how you help others succeed.
The position will involve frequent interaction with leaders at PayPal and external partners. Travel may be
occasionally required, but minimal. Work location is flexible.

Job Description:

Job Description:

Responsibilities:

• Create, track, and report partner and network KPI’s on a periodic basis internally and externally through QBR’s
• Manage transaction expense initiatives for Payouts Partnerships team
• Management of partner CRM tool for Markets and Partnerships team, including ongoing maintenance and project management for new enhancements to existing product
• Support on Data requests from Payouts Partnerships team for ongoing relationship and project management
• Support Product Analytics team for design and implement self-service data request tools
• Identify opportunities for partner improvement via best practices

Qualifications:

• Proficient in SQL and skilled in data management
• Learn quickly, deal with ambiguity and navigate complexity
• Strong organizational skills – maintaining detailed written project plans, process documents, internal wikis, etc
• Track record delivering positive outcomes from business processes
• Experience using data to evaluate hypotheses and to communicate ideas
• Superior communication skills (verbal, written), comfortable in presenting to leadership
• Experience in payments or related fields, such as technology or banking. Domain knowledge of payouts a plus.
• Previous customer relationship management, partner relationship management, or business operations experience

Subsidiary:

PayPal

Travel Percent:

0

Primary Location:

San Jose, California, United States of America

Additional Locations:

Austin

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].