Mid-Level Salesforce Admin

About SecurityScorecard

Funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV, Riverwood Capital, and others with over $290 million in funding, SecurityScorecard is the global leader in cybersecurity ratings and the only service with over 2M+ companies continuously rated. Founded in 2013 by security and risk experts Dr. Aleksandr Yampolskiy and Sam Kassoumeh, SecurityScorecard’s patented rating technology is used by over 16,000 organizations for enterprise risk management, third-party risk management, board reporting, due diligence, and cyber insurance underwriting. This is done by measuring your and your vendors' cyber-health by assigning a security rating of "A" through "F" based on outside-in, non-intrusive data. SecurityScorecard continues to make the world a safer place by transforming the way companies understand, improve and communicate cybersecurity risk to their boards, employees, and vendors. 

SecurityScorecard is headquartered in NYC with over 400+ employees globally. Our culture has helped us be recognized by Inc Magazine as a "Best Workplace," "Best Places to Work in NYC" by Crain's NY, and one of the 10 hottest SaaS startups in NY for two years in a row. 

About the team

The Revenue Operations team is a critical component of the Go-To-Market team at SecurityScorecard, and a key business partner for our company’s leadership. As part of this team, the Salesforce Administrator will be supporting the business’ implementation of Sales Cloud, Service Cloud, and Salesforce CPQ along with other tools in our larger tech stack.

The right candidate will be an experienced Salesforce Administrator who has both domain knowledge as well as an interest in understanding the big picture. If the opportunity to work on impactful CRM-related projects while also contributing to execution while gaining exposure to revenue operations and the inner workings of a SaaS business sound exciting to you -- we’d love to talk with you!

What you will do

• Help to perform administrative responsibilities for Salesforce.com -- Sales Cloud, Service Cloud, & CPQ -- coordinating with consultants as needed.
• Work with Sr. Revenue Operations Manager to identify, scope, and deliver systems changes that improve operations for the organization
• Critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details to develop a general understanding, and distinguish user requests from the underlying true needs
• Create and manage SFDC page layouts, record types and custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
• Build and manage dashboards, views, reports in Salesforce standard and custom objects
• Develop workflows and use Process Builder to automate manual processes (testing updates within Sandbox before release to Production)
• Manage the business’ Salesforce CPQ implementation, supporting the Business Operations and Sales teams to increase efficiency, resolve technical issues, and adapt the system based on evolving business needs
• Work with the RevOps team to provide day-to-day support and guidance to Salesforce end users, assisting with training as needed
• Assist in evaluation of tech stack composition (introduction of net new tools as well as tool consolidation/elimination)
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Basic Qualifications

• Bachelor’s degree
• 4+ years of experience as a certified Salesforce.com Administrator
• Salesforce Admin (201) certification
• Admin experience with Salesforce.com including but not limited to Salesforce CPQ, Sales Cloud, Service Cloud
• Familiarity with SaaS business model and working in an agile environment
  
  Additional qualifications
• Advanced Salesforce Admin (301) certification preferred
• Experience with ERP integration with Salesforce
• Developer, Business Systems Engineer, or Backend Engineer experience preferred
• Experience with Openprise or similar data orchestration platform preferred preferred
• Knowledge of APEX, Javascript, PHP, and/or Ruby on Rails preferred
• Data warehouse experience preferred
• Experience with API preferred

If you are a resident of Colorado or New York City, please email us at [email protected] to receive compensation information for this role.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.