Spectrum

Mid Market Account Manager Spectrum Business

Reposted 16 Hours Ago

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Cary NC USA

In-Office

Junior

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

The Mid Market Account Manager focuses on upselling and retaining services for existing business customers while achieving monthly revenue quotas through strategic account management and outreach.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum you will focus on upselling renewing and retaining voice data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions.
How You Will Make an Impact

Upsell voice data cloud and video services to existing customers and secure contract renewals within assigned segments
Win back former customers by presenting compelling solutions and incentives
Achieve monthly revenue quotas through strategic account management and targeted sales activities
Initiate contact with prospective clients through telephone outreach cold call visits networking and participation in industry events
Develop customer-centric proposals that articulate Spectrum's value proposition
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
Maintain comprehensive sales databases to track activity and customer information
Work closely with Sales Support and Marketing teams to drive successful account outcomes
Participate in sales meetings and training sessions to deepen your knowledge and expertise

Working Conditions

Office-based role with occasional travel to customer locations

What You Will Bring to Spectrum
Required Qualifications
Education

High school diploma or general education degree required (GED)

Experience

Working knowledge of computers computer networking Internet solutions and fiber-connected networks

Preferred Qualifications
Education

Bachelor's degree in a business-related field

Experience

Account management or sales experience in the telecommunications B2B industry

Skills

Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel Word PowerPoint and Outlook

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Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

Top Skills

Excel

Microsoft Outlook

Microsoft Powerpoint

Microsoft Word

Salesforce

What the Team is Saying

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.