Mid-Market Account Manager (Hybrid)

Description

Position at Zones

About Zones

Zones is a global provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way modern organizations do business. Whatever you need, you can Consider IT Done.

Visit the Zones Innovation Center, zones.com, or follow us on Twitter, Facebook, and LinkedIn.

Position Overview

Your role as a Mid-Market Account Manager is to represent Zones, our capabilities and yourself to our clients and prospective clients to ensure that they view Zones as a single source for all their IT needs. We provide each motivated seller with a portfolio of prospective clients and potentially buying accounts designed to help them build their book of business. This position includes extensive training in Zones Solutions, the technology industry and Zones' sales/prospecting and account development techniques. It also includes a guaranteed base salary, uncapped commissions & incentives, plus full benefits, PTO/holidays, and 401K with matching.

We are temporarily remote, but this position will become a hybrid role with some specific days work from home and some specific days in office. This role will report to our Chicago, IL office.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Relationship management:
• Practice strategic relationship management and development for each client and prospect at every level to become a proactive and trusted partner and establish Zones as an extension of the client's IT department.
• Ensure a deep understanding of the client's business.
• The client's Digital Agent:
• Be a partner to clients to help them digitize, reduce their costs, and increase client satisfaction.
• Workplace Solution Selling:
• Identify and sell core and Advanced Technology (AT) commodity products and transform the opportunities into solutions.
• Upsell, cross sell, and attach products and services to maximize margins.
• Attach Lifecycle Management Services (LCS) to core and AT products.
• Orchestrate resources to sell solutions:
• Flawlessly orchestrate resources to sell solutions and provide Five-Star Service that exceeds client expectations.
• Prepare for calls and follow communications best practices.

Qualifications

We hope you're interested in building a career with us here at Zones. We firmly believe that experience comes in many formats; we look for a range of skills and abilities, and value a diversified workforce. We encourage you to apply and discuss adding your transferable skills to our team!

Required Experience & Education:

Education:

• Bachelor's degree minimum; open to all majors
• Degrees in Business, Management, Sales, Marketing, Computer Science, Information Technology, Cybersecurity, or other STEM related field are beneficial and are encouraged to apply.

Sales Experience:

• 3+ years of Mid-Market account acquisition, management, and development, preferably in the IT, or adjacent industry
• Handling high volume calls, both outbound and inbound
• Quota driven sales.
• Technology Requirements:
• Working knowledge of all Microsoft suite applications
• Previous experience with a CRM

Attributes/Competencies:

• Sales Career: eager to build a career in sales versus having a job.
• Prospector: Hunter mentality! Demonstrated success cold calling prospects and following warm leads a plus.
• Closer: Demonstrated closing skills.
• Sales Instinct & Active Listener: Ability to identify and connect a client event that "triggers" a need for Zones' products and solutions.
• Ability to Rally: Retain high energy and positive attitude and "bounce back" quickly from rejection - fearless.
• Coachable & Self Aware: Possess a deep awareness of strengths and challenges and seeks guidance to leverage them; openness to receive and implement actionable feedback, and the capacity to act quickly.
• Collaborative: Team oriented, transparent, authentic, seeks win-win solutions.
• Organization: Disciplined, confident, proactive self-starter with "own my business" attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
• Curious Learner: Ability to absorb technology concepts and translate them to Zones' solutions to meet clients' expected business outcomes. Strong need to comprehend and articulate Zones' products, services, and sales process inside and out; as well as desire to have a clear understanding of the account profile, and prospects or client's needs.

Compensation:

• Qualified candidates can expect a salary range of $35,000, this role is eligible for additional compensation via draw.
• Note: Compensation is benchmarked on local Washington, New York, and California area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective locations.

#LI-Hybrid

#LI-SC1

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

All qualified applicants Solicitations/Advertisements for Employees shall state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!