Middle/Senior Data Support Engineer

N-iX is seeking a highly motivated Middle/Senior Data Support Engineer to join the Technical Support Team. As a Engineer, you will work closely with our experienced Data Engineering team members to provide technical support and assistance to our stakeholders in utilizing our data-driven solutions. You will play a crucial role in ensuring the smooth operation and successful implementation of our data products while gaining valuable hands-on experience in the field of data engineering.

Responsibilities:

• Perform ongoing maintenance and optimization of existing data pipelines built with PySpark.
• Monitor pipeline performance and proactively identify areas for improvement to enhance efficiency and reliability.
• Maintain scalable data pipelines using PySpark to support various business needs.
• Ensure that all data is getting refreshed automatically daily as per SLA and data quality is being permanently monitored.
• Troubleshoot and resolve complex issues of Foundry users within SLAs.
• Optimize and tune existing data pipelines for improved performance and reliability.
• Troubleshoot and resolve data-related issues on time to ensure smooth operation of production systems.
• Document processes, procedures, and troubleshooting steps to facilitate knowledge sharing and maintain system integrity.
• Ensure immediate communications in case of Foundry outages and delays, but also for upcoming changes and other support information to end users.
• Implement continuous improvement of existing processes

Requirements:

• 3-4 years of experience working as a Data Engineer, strongly focusing on building data pipelines using PySpark.
• Proficiency in Python programming and experience with relevant libraries and frameworks.
• Solid understanding of distributed computing principles and experience with Apache Spark.
• Experience working with large-scale datasets and designing efficient data processing workflows.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues in production environments.
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Intermediate+ English level
• Ukrainian language Advanced or higher

Nice to have:

• Readiness to work with TypeScript
• Experience with Palantir Foundry or similar data integration and analytics platforms is a plus