Miro Discovery Center Manager

About the Team
The MDC has a small but rapidly growing team within Go-to-Market Product Marketing. We're an ambitious team that puts customers first in everything we do. We shift from thinking about a high-level strategy to tactical marketing execution, including moving around furniture and setting up hardware, all with a love for attention to detail. We go above and beyond to make the briefing day work!
As a part of the Product Marketing team, we are responsible for crafting Miro's story. We create compelling, insight-led positioning and messaging, develop and deliver measurable/impactful strategies, and champion customers throughout the product development process. The team partners closely with many functions at Miro, including Product Management, Design, Engineering, Sales, Success, Support, Growth, and Brand.
About the Role
The Miro Discovery Center Manager will be a part of the Go-To-Market Product Marketing team. 99% of Fortune 100 companies use Miro, and in this role, you will oversee executive briefings to optimally engage these top enterprise customers via personalized experiences. The Miro Discovery Center (MDC) program launched in August 2022 in Amsterdam and has proven to be successful with both customers and Miro's sales teams. The MDC Manager will lead our soon-to-be opened second MDC location in Austin, Texas and expand the total number of briefings we can support.
What you'll do
This role will be responsible for managing the new Austin MDC, crafting it to fit the local market, running it and growing it to World Class.

• Work with senior leadership, sales, marketing, and other areas of the organization to create, plan and implement customized briefings
• Qualify briefing requests based on sales impact, revenue potential, level of attendees, market segmentation, stage in sales cycle, etc.
• Act as a strategic consultant to sales to create the agenda, source speakers, curate session content, and lead prep calls
• Design the briefing customer journeys proactively, working closely with speakers. This can result in new and customer tailored content
• Facilitate briefings day-of: open briefing, facilitate introductions, validate objectives, introduce discussion leaders, debrief between topics, note action items and recap, close briefing

What you'll need
This is an entrepreneurial role. You are asked to build a local program from the ground up. You will lead with autonomy, in alignment with the Amsterdam MDC Team. This often requires work on strategy and operations at the same time.

• Self-Management & leadership
• Presentation & Facilitation skills
• Hospitality and event leadership skills

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

About Miro
Miro is an online, visual collaboration platform designed to unlock creativity and accelerate innovation among teams of all kinds. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 45M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,500 employees in 12 hubs around the world. To learn more, please visit: https://miro.com .
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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