Money20/20 - Head of Show Operations, USA

Salary Range: $140,000-$160,000

We're looking for a Head of Operations to join our team in New York as part of our Operations Function.

Your Role: You will oversee the Money20/20 USA event & commercial operations team in its planning and operational delivery of Money20/20 USA. You will ensure that processes, tools, internal departments and suppliers are working as efficiently as possible to support both elements of the operations team in their objectives to run the shows successfully. You will have an integral role in future years planning of the USA show ensuring that the business goals are aligned with close venue, city and supplier relationships.

The role will require travel for site visits, the Money20/20 USA show and potentially other shows.

Key Responsibilities

• Effectively understand and communicate the operational strategy for the Money20/20 USA show to the operations team
• Work closely with the Global Operations Director to ensure the show is aligned to the strategic goals for the Money20/20 brand.
• Partner with the SVP, Money20/20 USA to translate the business vision into the operational delivery of the show
• Manage future years planning with the leadership team
• Working with SVP to manage integration with the city of Las Vegas, supplier resourcing and rebook preparation (including but not limited to floor plan layout, inventory review and pricing)
• Work with the creative team and procurement to source reliable and innovative suppliers, locally where possible
• Manage the event & commercial operations team to ensure efficient and creative delivery of Money20/20 USA.
• Manage the commercial operations team in regard to the delivery of the trade show element of the show.
• Work closely with Head of Content Operations to ensure the leads for event & content operations are aligned and working together
• Work with peers from teams such as Marketing (especially spex Marketing), Sales & Creative on a standardised approach to ensure consistency, quality and alignment on processes with other Money2020 shows
• Work closely with Global Operations Director and Head of Operations, Europe & Asia to ensure consistency in approach where needed
• Ensure operational processes, such as sponsorship inventory management, health & safety standards, show cycle timelines, briefing documents, operations planning documents, and budget trackers, are in place for the USA show.
• Work with the product & salesforce teams to develop improvements for sponsor delivery and the sponsor journey with Money20/20 USA
• Point of escalation between the USA event & commercial operations team and internal departments such as, but not limited to, SVP of events, sales team, marketing, procurement, finance and design
• Point of escalation for suppliers and event & commercial operations team for Money20/20 USA for onsite execution and vendor management

Your Experience

• Proven large-scale event & trade show experience in Las Vegas, essential
• Proven experience with both traditional 'event' operations & commercial operations, essential
• Proven large-scale international event experience, preferable
• Health & Safety training, preferable
• Proven experience of working within unionised venues
• Strong planning, prioritisation and implementation skills
• Ability to think creatively and strategically
• Negotiation and financial management skills
• Ability to work in a high-performing, fast paced environment
• Manages stakeholders and team with confidence and empathy
• Good communications skills and great customer service

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

Money20/20 is the world's leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead - powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what's next. Find out more at money2020.com.

Money20/20 is part of Ascential plc. Ascential takes the world's leading brands to the heart of what's next for their industries. We do this through our events, intelligence products and advisory services. Our 700 people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential plc is listed on London Stock Exchange

Why Choose Us?

Two divisions. Three continents. One great culture.

We strive for the highest standards in everything we do. But that's not just for our customers. We want working for Ascential to be the best career move you've ever made.

Ascential is a people-powered company, and we're committed to supporting each and every one of them. We publish an annual Diversity, Equity and Inclusion Report that sets out our goals, commitments and progress so far. We invest in Employee Groups, empowering them to run educational events, support charities that they're passionate about, and share experiences with colleagues. These groups include Able to Thrive, Ascential Pride, Black in Business and Empower Women's Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We're committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it's ever been. We also default all of our pension plans to ESG options, so that our people's savings are invested in ways that help rather than hinder our planet.

Helping people to connect and drive progress isn't a business-only goal. We know that the world is a better place when we all lead with heart, supporting charitable causes that make a difference. We provide opportunities to give back through Volunteer Days, our Employee Groups and our charity partner, The Prince's Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that's not possible for you, let's talk. Flexible work conversations are actively encouraged here, and always will be.

Only you know what's most important to you. That's why we offer benefits packages that you can tailor to your needs. These include:

• 15 days of holiday per year and an extra day for each year of service up to 20 days
• 401K - Saving Incentive plan
• Life Assurance and Disability insurance as well as Medical and Dental Insurance plans
• Flexible Spending Accounts
• Employee assistance programme, Vision benefits, Volunteering and Commuter benefits
• Option to opt into the Ascential Shares Scheme
• Great learning and development opportunities

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us? Find out more

Ascential anticipates in good faith that the position shall be compensated at a base salary no lower than the posted minimum and no higher than the posted maximum. Each candidate's actual salary will be a function of the candidate's qualifications, the locally competitive market rate and will be consistent with Ascential's internal approach to base salary compensation.