Monitoring Engineer II

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

*This position is primarily remote but will be required to be in office two times a month for collaboration working sessions.

Job Summary

The Monitoring Engineer II will play a key role in the engineering and management of monitoring, automated remediation, and systems management solutions. Responsible for enterprise monitoring engineering which includes the design, configuration, development, implementation, documentation, and support of monitoring environments.

Job Duties

• Maintain and enhance existing monitoring infrastructure in place to ensure coverage, proper alerting, and key metrics.
• Plan, engineer, and implement robust and cost-effective monitoring solutions for new environments or applications stood up. This includes understanding key metrics to be monitored through information exchange with the customer and any unique internal IT requirements.
• Generate, assess, and improve alerting with a focus on proactive alerting and self-healing processes and tools.
• Drive a high standard of quality and consistency across the monitoring landscape by maintaining, improving, and developing standards within the team.
• Conduct research on monitoring products, services, and standards to maintain current knowledge of emerging products and technologies within the enterprise monitoring space.
• Ensures compliance with Exeter's policies and procedures, safety, state laws, federal laws, regulations, and standards.
• Other duties as assigned.

Education and Work Experience

• Bachelor's Degree or equivalent in Computer Science or a related field of study.
• Three (3+) years' experience in design and implementation of global, multi-platform enterprise monitoring solutions.
• Proven understanding of scripting languages (Python, JavaScript, PowerShell, etc.) to automate tasks and analyze data
• Proficiency in REST API and JSON usage as well as Web services
• Working knowledge of enterprise monitoring tools such as Dynatrace, LogicMonitor, SolarWinds, AppDynamics, PagerDuty, etc.
• Experience developing and deploying modern fault/performance/capacity alarm management systems and work with event correlation platforms for large organizations.
• Strong analytical skills and the ability to solve challenging problems in an efficient, maintainable, and flexible way.
• Has knowledge of commonly used concepts, practices, and procedures within enterprise monitoring.
• Comfortable with ambiguity and facilitating discussions to drive the best possible solutions
• Ability to work independently or collaboratively as required.
• Strong verbal and written communication skills.
• Requires a customer service focus.

Compensation Information

Salary Range: $60,600 - $83,700

Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons.

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Exeter Finance LLC is an Equal Opportunity Employer.