Moodle LMS Administrator

Job summary

DigiCert is seeking a highly skilled LMS Administrator to manage and maintain the Moodle Learning Management System (LMS) for DigiCert University. The successful candidate will ensure the platform is fully operational, user-friendly, and optimized to meet the needs of learners, instructors, and internal departments. T

his role is essential to the success of DigiCert’s global training programs and is based in our Cape Town office.

What you will do

• LMS Administration:
• Oversee day-to-day operations of the Moodle LMS.
• Ensure the system is configured, maintained, and updated to meet evolving needs.
• Perform regular audits to ensure platform stability, security, and scalability.
• Manage and monitor LMS integrations, plugins, and customizations.
• User Support:
• Provide timely support to all LMS users, including troubleshooting technical issues.
• Respond to user queries related to course enrollment, navigation, and system access.
• Train instructors, employees, and external stakeholders on Moodle usage.
• Collaboration with Internal Teams:
• Work closely with instructional designers, learning experience designers, and IT to develop and implement new courses or content.
• Collaborate with internal departments to identify and fulfill training needs.
• Ensure seamless integration of LMS with other company systems.
• Content Management:
• Upload, organize, and manage course content in the LMS.
• Assist with course testing, quality assurance, and deployment.
• Ensure content complies with branding, accessibility, and organizational guidelines.

• Reporting and Analysis:
• Generate regular reports on learner activity, course completion, and system usage.
• Provide insights and recommendations to improve user experience and learning outcomes.
• System Improvements:
• Proactively identify and implement opportunities to improve the Moodle platform.
• Stay up-to-date with Moodle updates, features, and best practices in learning management.

What you will have

• Required:
• Minimum 3 years of hands-on experience administering Moodle LMS.
• Proven ability to troubleshoot and resolve technical issues in a Moodle environment.
• Strong understanding of open-source LMS architecture and plugins.
• Experience configuring roles, permissions, and user profiles in Moodle.
• Preferred:
• Additional experience in Learning & Development or Instructional Design.
• Familiarity with e-learning standards such as SCORM, xAPI, or AICC.
• Experience with video hosting, learning analytics tools, and gamification techniques.
• Knowledge of web development technologies like HTML, CSS, and PHP is a plus.
• Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Organized and detail-oriented with the ability to manage multiple priorities.

Benefits 

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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