National Account Manager

Job Description

Copart, Inc., a leader in vehicle remarketing services seeks an experienced National Account Manager. This person is responsible for all client relationships with a primary goal of retaining and growing volume and revenues from existing as well as new clients. Responsible for maintaining frequent contact with customers and ensuring that the business needs of clients are addressed in a timely fashion.

Responsibilities:

• Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization.
• Visit customer locations to build relationships ensuring customer satisfaction and retention. Increase the volume and revenue from existing clients. Identify and pursue new business opportunities from existing clients as well as new clients.
• Collect and regularly update information from clients related to projected volumes and provide the same to Senior Leaders.
• Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
• Work with Operations Regional Managers and General Managers to provide stellar customer service to customers.

Requirements

• Bachelor's degree in business or related discipline or equivalent experience required.
• Business experience will be considered in lieu of a business degree
• Minimum of three (3) years of account management experience required
• Prior experience in automotive auction or insurance environment preferred
• Must be highly skilled in organizing and prioritizing workload.
• Be creative and solutions-oriented
• Excellent written and verbal communication skills required.
• Possess public speaking skills
• Ability to prepare and make professional presentations to clients.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Have a general understanding of B2B interface technology
• Must be able to travel up to 50% of the time.

For nearly four decades, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family--it's like coming home.