National Account Manager

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The National Account Manager will help us achieve the defined long-term organizational strategic goals, build key customer relationships, identify new business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions. In this role, you will manage existing clients and ensure they stay satisfied and positive. You will uncover new opportunities within existing strategic accounts and make presentations on CPaaS solutions and services that meet or predict the customer’s future needs.

What You'll Do:

• Serve as the primary account owner for assigned National accounts
• Manage a book of business effectively.  May include: ability to identify key decision makers, org. Mapping, key accounts with opportunities, where to spend time and where to travel.
• Frequent training, broad knowledge of Products for offerings.
• Build and maintain strong relationships with multiple contacts at each account, adoption of ValueSelling framework in a consistent manner. 
• Identify new opportunities to up-sell additional Bandwidth products to companies leveraging our services
• Develop forecast accuracy, value and close dates.  Demonstrating a clear understanding of customer’s approval levels and what’s needed to close or move the deal forward.
• Work cross-functionally with internal groups, leveraging resources for assigned accounts
• Drive revenue generation and development of key partnerships
• Manage standard deals with minimal redlines with negotiations
• Achieve assigned quota for new revenue growth within assigned accounts

What You Need:

• 5+ years of sales and business development experience
• 3+ years of experience managing business development activities with mid-market customers
• Bachelor's degree in business, marketing, or a related field

Bonus Points:

• Significant experience in SaaS and/or CPaaS sales is strongly preferred