National Account Manager

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.

PURPOSE STATEMENT

The National Account Manager will lead the strategic objectives of the ecommerce division by proactively developing new, on trend business and portfolio opportunities that have the potential to drive growth and profitability for the business. In this role you will manage existing customers as well as develop new opportunities and customer relationships to sell existing and new/customize product portfolio.

This is a remote US role and will require 20-30% travel

KEY ACCOUNTABILITIES/OUTCOMES

• Act as the business owner; accountable for achieving sales, profit and volume targets with our ecommerce customers
• Lead customer relationships and be the voice of the customer internally with our business units, new product development teams and supply chain
• Collaborate with customers to identify new opportunities across branded, private label, components and fully finished portfolios
• Develop annual customer specific growth plan to drive sales, profits and volume
• Partner with the marketing team to implement key promotions to drive consistent growth annually and during key times of the year
• Use customer data and insight to manage the portfolio, identify gaps and recommend assortment optimization to drive sales and improve distribution while minimizing spoilage and shrink
• Develop volume forecasts and collaborate closely with planning and production teams to deliver high service levels and minimize cuts and shorts
• Support cross-functional business partners with requests pertaining to ecommerce initiatives and serve as the subject matter expert for all fulfillment and ecommerce operations activities.
• Develop thorough understanding of the ecommerce space and identify opportunities to drive material change in our Go-To-Market approach with new products and packaging
• Use financial data to draw conclusions and make sound business decisions and use to negotiate prices, terms and sales agreements with current and new customers
• Become our ecommerce subject matter expert and provide guidance to internal teams

KNOWLEDGE/SKILLS/EXPERIENCE

• Bachelor's degree in sales, marketing or related field required
• Minimum 5 years of experience focused on business development, new product introductions, either in a corporate or start-up environment
• Demonstrated ability to develop, incubate and scale new products, platforms or businesses
• Solid business and financial acumen - demonstrated ability to use data to drive business opportunities with customers
• Solid communication skills to include verbal and written capabilities; strong presentation skills
• Ability to lead and facilitate key cross functional interactions
• Strong organizational skills and attention to detail. Meets deadlines
• Demonstrated ability to move seamlessly between big picture and detailed execution; is able to make consistently solid judgment decisions based on limited data.
• Solid negotiation and influencing skills to accomplish goals; leading through influence; influencing skills include experience working with a variety of levels within an organization
• Highly energetic self-driven and passionate with an entrepreneurial spirit and thrives in a fast-paced, performance driven culture
• Proven ability to articulate an inspiring vision and powerful sense of shared purpose in others.
• Comfortable challenging the status quo, dealing with ambiguity and willingness to take calculated risks
• Strong Microsoft Office and comfortable using SAP, CRM
• Travel required (20-30%) #LI-RT1 #CORP123

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$124,497.64 - $186,746.47

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.