National Account Manager (Lowes.com) - The Toro Company

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

Responsible for leading product sales, marketing, and execution of all aspects of the e-commerce business with the Lowe's account (Lowes.com) for Toro's residential home improvement channel segment. This includes P&L responsibility, strategic account(s) relationship management, development of annual e-commerce account annual operating plans, and omnichannel marketing. Responsible for developing, maintaining, leveraging, and influencing relationships with cross-functional stakeholders at multiple levels across account(s) merchant, marketing, brand advocate, retail media, and leadership team(s). Cross-functional team leadership to develop programs and promotions, and optimize .com content, brand presence, order fulfillment, draw and close rates, and overall .com sales and profitability.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for:

• Develop and execute e-commerce product line reviews, annual account operating plans, and content strategies and tactics for the Lowe's account within the Toro residential home improvement channel segment, to achieve annual sales growth and profitability plan objectives.
• Partner with the Lowe's senior national account manager and the residential marketing team to develop annual account operating plans to drive e-commerce sales and profitability growth that includes product portfolios, new product launch digital execution, digital marketing campaigns, seasonal promotions, special events, expanded online placement opportunities of existing products and portfolio expansion opportunities.
• Align online placement, merchandising & visibility of Toro's portfolio across the digital retail space at Lowes.com to expand brand presence and drive sales velocity across the digital e-commerce channel.
• Manage all supplier partner focused e-commerce initiatives with Lowes.com, to include the retail media (Lowe's One Roof Media Network) and brand advocate programs.
• Responsible for partnering with the strategic sales coordinator for the Lowe's account on content (data and assets) management on retailer e-commerce platforms, including pricing, product information pages, videos and other digital assets.
• Collaborate with the Lowe's senior national account manager to ensure online alignment with in-store initiatives that include merchandising, promotions, product launches and key strategic marketing initiatives.
• Partner with internal and external stakeholders to lead the optimization of e-commerce fulfillment, including packaging, order processing, order execution and delivery execution.
• Establish, analyze and report on the .com business key performance indicators via MSBI shipment and retail sales dashboard metrics, content scores, site traffic, customer draw and conversion, ROAS, etc.
• Understand e-commerce best practices, industry trends, competitive products, pricing, & promotions, and make recommendations on digital marketing tactics to optimize online customer traffic, draw and close rates, etc., on Toro brand product information pages.

Other Job-Related Components:

• Reports to Segment Leader, Residential Mass Sales.
• Develop and maintain strong working relationships with strategic mass retail partners, Director of Residential Sales, Lowe's National Account Manager, Home Improvement Segment Leader, General Manager, Director of Residential Marketing, Product Marketing Managers, Marketing Communications, and Operations.
• Collaborates and provides insights and direction to Marketing & Sales Directors on direct marketing and sales allowance annual budgets that support the Lowe's annual account operating plan.
• Responsible for cross-functional matrixed partnership with the Business Intelligence and Residential marketing teams to ensure program alignment and optimized performance across account(s) and product categories.
• Travel as necessary (approximately 10-20%) to drive the sales and business plan execution of Toro's mass residential business with the Lowes.com account.
• Hybrid working conditions with dedicated workspace at Toro corporate headquarters in Bloomington, MN.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements:

• Bachelor's degree required; discipline in business or marketing related preferred.
• Three to Five+ years of combined sales & marketing experience managing business plans with e-commerce, account management, retail marketing and merchandising, or related experience.
• Experience with e-commerce sales and marketing with large retail accounts, including leading product line reviews for stores and .com (omnichannel), understanding digital marketing, and retail accounting.
• Highly effective written and verbal communication skills to enable professional sales business presentations and business negotiations on relatively complex business and e-commerce matters to customer stakeholders that have significant business and retail experience.
• Collaborative, results-driven team player.
• Self-starter with ability to complete work projects or conduct research with low supervision.
• Ability to prioritize and manage multiple demanding projects in a fast paced, dynamic, and constantly changing environment.
• Proficient in PC and system skills to include MS Teams, MS Word, MS PowerPoint, MS Excel, Qlikview/Microsoft BI, SAP (or similar)

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including:

Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Location - Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters!

Food - Take advantage of our onsite cafe, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day.

Wellness - The Toro Company's HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees.

Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.

Summer Hours - Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday.

Flexible Work Arrangements - This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time, has promoted team-building and flexibility. #LI-Hybrid

Competitive Salary - The pay range takes into account skills, experience, education, and location. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.