National Account Manager - Remote

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

This field sales professional calls on major or national accounts to cultivate relationships, identify opportunities, and increase sales.

Key Responsibilities:

• Manages strategic corporate dentistry accounts
• Drives top-line profitable sales against specific budget growth expectations within assigned accounts
• Interacts with customer key players, independently or in collaboration with distributors/territory managers to build account management plan
• Functions as the primary liaison between Dentsply Sirona and customers for market information, product definition, value differentiation, and partnership program implementation
• Analyzes issues that impact customers and proactively communicate those issues with the appropriate internal work groups
• Responsible for forecasting monthly sales
• Prepares "LAMP" plan for assigned accounts and monitors performance to ensure that current and anticipated needs are met
• Conducts selling presentations in both traditional and innovative ways that lead to successful and profitable customer relationships
• Originates sales plans that result in attainment of established revenue goals, enhanced relationships with existing and new customers
• Directs strategic planning, implementation, and support in assigned accounts to ensure quality and integration
• Participates in the development of strategic plans for the accounts in order to resolve problems to the customers' and the company's satisfaction
• Reports complaints in accordance to complaint handling process
• May identify service requirements and programs required to grow these key accounts and ensure these are being met by working with the marketing, sales and internal support groups
• Complies with company and departmental policies and with administrative requirements such as monthly and T&E reporting
• Distributor Business Unit Responsibilities (Scope: All contract types (DPM, SMF, PHC)
• Build account team relationship with appropriate DSR to collaboratively execute profitable account plan
• Manage Formulary and DPM Contracts to drive growth
• Manage and create Special Markets- Specific Marketing Programs
• Execute Formulary Compliance Initiatives
• Evaluates information to determine if feedback constitutes a complaint.
• Identifies and manages all aspects of a project from inception to completion specific for National Account Manager
• Address customer complaints in an appropriate and professional manner. Escalating concerns as required by current processes.
• Performs other duties as assigned or as may be necessary

Education:

• Bachelor's degree required

Certifications/Licensing:

• Valid driver's license is required

Years and Type of Experience:

• Three to five years demonstrated successful business to business sales history
• 2+ years of prior Dental Service Organization (DSO) or Strategic Accounts experience
• Direct to DSO/Capital Equipment business to business sales experience required

Key Required Skills, Knowledge and Capabilities:

• Capable of working independently
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Must display interpersonal skills and ability to interact with customers, employees and others in a professional and tactful manner
• Must be proficient in Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook
• Ability to write reports, business correspondence and procedures manuals
• Organizes and conducts meetings and product training sessions with a variety of audiences to build product demand
• Ability to meet divisional goals and key performance objectives
• Analytical skills, negotiation skills and strong executive presence
• Ability to take on additional role assignments, including special projects and leadership activities
• Ability to handle conflict and resolve problems quickly
• Capable of working independently
• Ability to operate a motor vehicle on a daily basis up to 8 hours per day
• Ability to travel overnight as required

The base salary and variable compensation for this role is between $150,000 and $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected]. Please be sure to include "Accommodation Request" in the subject.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at [email protected]