National Channel Manager

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The National Channel Manager (NCM) role is a dedicated resource to our National Partners, acting as a trusted advisor and valued business consultant. The NCM governs the overall relationship between the National Distributor and Optimum, provides general administrative oversight, acts as an advocate of Optimum within the National Partner ecosystem, and acts as an advocate of the Partner within Optimum. S/he establishes deep relationships with key National Partner stakeholders, and in collaboration with the local channel team(s) provides and manages to jointly developed business objectives and action plans, aligns mutual resources, engages in strategic sales opportunities, and ultimately drives profitable revenue growth for Optimum through our National Partners.
Responsibilities

• An NCM will assure projections are accurate, leads are followed up, promotions and incentives are executed, and customers are satisfied.
• Responsible for driving monthly sales and contributing toward the National Sales Organizations net add objectives.
• Chartered with acquiring and maintaining share in a highly competitive partner environment.
• Recruit the right partners with specific expertise and market coverage required by the vendor's go-to-market strategy.
• Maintain partner competence through certifications and training.
• Identify and resolve partner performance and participation issues before they impact vendor market performance.
• Ensure that partners know how to do business with Optimum, including proficient use of the Optimum's tools.
• Be an expert on how the effect of decisions hits the partners' top and bottom lines, and local market conditions, including opportunities and threats.
• Building solid business relationships which allow for construction of business value propositions during recruiting and give way for advice on growing business with new offers, new markets, new promotions and funds (eg. MDF).
• Identify options and migration paths to new business models to adapt to changing market conditions.
• Construct an ROI on partner investments in training, certifications and offers.
• Be a Resource Coordinator making sure that Optimum's resources - technical and sales support (including product teams, product specs, white papers, best practices and testimonials), relevant programs and policies, and opportunities for field coordination, are identified and made available to partners as needed.
• Act as a Conflict Manager responsible for customer-centric field engagement throughout the ecosystem, including policy and program implementation.

Qualifications

• 8 to 10 years of relevant experience in areas of increasing responsibility, including 5 or more years of marketing communications, advertising or related experience
• Leadership skills to shape/lead growth vision and marketing strategy
• Strong organizational and project management skills, able to plan, meet deadlines, prioritize projects and indirectly manage across cross-functional teams
• Strategic planning and clear thinking with ability to drive change - develop new ideas through collaboration and execute on creative ideas
• Assertiveness - strong influencing skills across business functions; confidence to share difficult messages, defend decisions and make judgment calls
• Ability to formulate and implement strategic marketing plans, establish KPIs, monitor and analyze marketing performance metrics and improve campaigns to inform future marketing decisions
• Excellent oral and written communications skills

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
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Nearest Major Market: Plano
Nearest Secondary Market: Dallas