National Strategic Systems Manager

The National Strategic Systems Manager is responsible for developing and administering training for BeMatrix systems with a focus on core products that cater to the needs of Shepard's customers.

In addition, this role will work closely with our in-house and on-site systems leadership teams and designers to manage BeMatrix inventory, introduce new extrusion types, establish SOPs, enhance designs, and streamline workflows.

Essential Job Duties

• Control BeMatrix inventory and make all BeMatrix system purchasing decisions on behalf of the company
• Collaborate with the SVP of Operations and National Operations Systems Director to create and implement BeMatrix training for on-site and in-house systems supervisors and the BeMatrix team
• Create, implement, and maintain processes and SOPs for in-house and on-site systems supervisors
• Attend essential events related to BeMatrix systems projects
• Create comprehensive product information documents for sales staff and customers, providing quick reference facts to educate on BeMatrix products
• Work with structural designers to establish efficiency for designs and assist with detailed projects as needed
• Create process efficiencies for packing, storing, labeling, and handling of new types of extrusion styles
• Monitor projects in Shepard's OLP to ensure each branch's adherence to all BeMatrix SOPs, best practices, quality control, and safety guidelines
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program
• All other job duties as assigned

Requirements

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusive, and Teamwork
• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company
• Proven knowledge and experience working with BeMatrix Systems product line
• Experience with CAD software systems
• Excellent communication and math skills
• Proficient with Microsoft Office Suite
• Ability to perform multiple tasks and meet deadlines
• High School Diploma or equivalent required

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business need, job requirements and individual qualifications, and merit.