nCino Functional Product Lead - OOTP

Working within the Office of the President division, you will be part of the team that provides strategic support and guidance to City National's commercial lines of business with a strong focus on integrated and streamlined risk and compliance programs.

• Lead enhancement gathering sessions across LOBs to understand their business, functional and technical requirements for nCino loan origination.
• Assist with the creation of clear and comprehensive user stories and solution design documentation
• Drive roadmap development of specific Roadmap sections with Line of Business (LOB) input
• Investigate any data issues (with 1LOD Data Gov team support) and work with upstream/downstream system contacts to resolve
• Manage User Acceptance Testing (UAT) process with LOB nCino super users
• Performance of elevated system administrative functions (e.g., field overrides, record deletion, form gen updates, etc.)
• Governance of access approval mechanism
• Maintain application artifacts such as Privacy Assessment Recertification, Non-Functional requirement updates etc.
• Manage call metrics tracking for cross-LOB issues
• Support Success Metrics Strategy, Ongoing Reporting, and continuous process improvement
• Coordinate with legacy credit decisioning application team on new incoming requirements and disposition them for implementation in nCino
• Manage and prioritize change / enhancement backlog
• Contribute training and change management material content

Must-Have*

• Minimum 6 years of experience in financial services with exposure to commercial loan origination process
• Minimum 3 years experience as a business analyst or role defining or translating business or functional requirements

Skills and Knowledge

• Direct experience with nCino platform business ownership or management of functional capabilities strongly preferred
• Experience working within an Agile development environment including coordinating training, testing, and change management processes
• Certifications in Salesforce, nCino
• 5+ years of leading/managing a work stream on enterprise implementation
• MBA preferred
• Ability to drive consensus amongst differing business priorities
• Experience managing products at all stages of the product lifecycle
• Sharp analytic skills with an ability to arrive at logical and quick conclusions, and to facilitate structured decision-making for teams and stakeholder group
• Experience with relationship management, credit underwriting, closing and booking of customer and loan data
• Ability to lead a team towards specific, measurable objectives
• Experience with commercial loan origination, servicing, or collateral systems such as AFS, FIS, Moody's product suite preferred
• Ability to take on increasing scope and level of responsibilities as this role evolve
• Excellent verbal and written communication skills and the ability to convey messaging to a variety of levels of audience.
• Ability to exercise independent judgment, see 'big picture', and employ reasoning and problem solving skills.
• Excellent organizational skills.
• Proficient in multi-tasking and prioritizing projects.
• Attention to detail.
• Advanced Microsoft Excel skills with knowledge of vlook-up, logical statements, pivot tables, macros preferred
• Knowledge of CCAR or other regulatory reporting.